. Demonstrated strong data inventory analysis contributing to
operational improvements
. User-friendly, refreshable, automated report building
. Data mining through formulaic queries and/or Boolean IF/THEN
filtering
. Accurately projected financial outcomes on multi-levels
. Provided technical solutions and quality customer service for clients
and employers
. Collected and analyzed data through report building and SQL database
by data mining and querying
. Created business plans and marketing materials for clients
. Exhibited a strong command and understanding of financial statements
for managing projects
. Communicate effectively in both written and oral formats, providing
specialty training to an array of clients over the years, building
reports for their needs and teaching them how to use, refresh and
interpret them.
. Give excellent customer service via email, telephone and written
correspondence
. Provided sales support for various industries, including Construction
and Manufacturing.
. Payroll processing for up to 50 individuals as well as 1099
subcontractors
. Maintained and utilized databases to manage customer and vendor
information
. Created complex purchase orders
. Ordered parts and materials, coordinating client and vendor needs
specific to large-scale projects
. Negotiated sales and contracts, securing large projects and
commissions
EDUCATION
Maryville College - Maryville, TN May 2005
Bachelor of Arts in Economics Major
GPA: 3.80/4.00
Minor concentrations in both Biology and Chemistry
Cum. GPA: 3.24/4.00
IAAP Certified Administrative Assistant August 2014-
Present
2 TECHNICAL EXPERTISE
. General Computer Skills: Excel, Access, PowerPoint, Word, Publisher,
and fast typist 10-key operator
. Accounting Software: QuickBooks and Account Edge
. Computer Applications/Software: SAP, PeopleSoft, Web Focus Managed
Reporting Environment (MRE), and Web Development Content. Oracle
. Programming Languages: SQL, and Boolean logic, some Visual Basic,
RELEVANT PROFESSIONAL EXPERIENCE
Building Systems Technology - Knoxville, TN
February 2015 - Present
For Accounting Principles
. Purchase Order and Inventory Item entry and verification
. Accounts Receivable
o Soft Collections
Chroma-Graphics - Maryville, TN September
2014 - January 2015
Purchasing
. Managing purchases domestic and international
. International Import and Logistics Planning
. Tracking extensive data in Excel
DENSO, Maryville, TN June 2014 -
August 2014
Logistics Assistant
. On temporary assignment for Staffing Solutions of Maryville,
supporting the Transportation department and Logistics team for NAIL
at DENSO in Plant 101.
. In this capacity, I reconcile huge FedEx and UPS statements, along
with several other carriers, weekly,
. Verify cross docking charges and create commiserate invoices for the
A/P department.
. Perform a variety of tasks in DENSO's parts databases
. Work extensively in Excel with formulas, data entry and macros.
. Work extensively in Access with formulas, tables, queries and reports.
Accounting Resources Group - Knoxville, TN
December 2013 - May 2014
Contract with Accenture - Louisville, TN
Financial Analyst, Contract Administrator, Payroll Tax Clerk, Audit
Specialist
. Skills in high demand, I've served in the four positions above in four
months.
o Each of the four positions require ability to execute results
from diverse programs and formats for varying projects
University of Tennessee - Knoxville, TN August 2012 -
November 2013
Accounting Specialist I - College of Architecture and Design
. Managing student data in Excel to produce queries by senior staff and
administrators
o Also, using selection formulas to match students with
scholarships for which they qualify
. Perform an array of accounting and data tracking, organizing and
storing tasks
. Processed bi-weekly payroll for up to 50 individuals
. Reconciled 4 University Procurement (Credit) cards monthly
. 30% of my job description is to serve the Director of the College of
Architecture and Design, Dr. Scott Wall, as his administrative
assistant, scheduling for him and taking minutes for School meetings.
University of Tennessee - Knoxville, TN July 2012 -
August 2012
Temporary help as Research Analyst - OIR
. Assisted in creating graphical representations of data found when one
drills down within the dashboard project.
. Extracted relevant data from extensive amounts of data
. Was complimented on my contributions in the President's project, but
was offered a permanent position with the School of Architecture and
Design and had to leave this temporary position.
Staffing Solutions - Maryville, TN June
2012 - July 2012
Most Recent Assignments
. Inputting manual orders for life-saving drugs into digital formats
to be processed for Exel, a Pfizer-owned distribution warehouse in
Vonore, TN
. Accounts Payable clerk for Toyota Tsusho
Techmaster Computers and More - Maryville, TN March
2012 - June 2012
Independent Contractor
. Assisted the owner/operator in advertising, bookkeeping, accounting,
and information management
. Performed daily store operations including: hardware repairs, sales,
and customer service
. Provided quality, low-cost computing sales and services to customers
Etherion, Inc. - Maryville, TN April
2004 - March 2012
Executive Assistant and Bookkeeper
. Performed administrative and technical services for a full-spectrum
computer services company
. Prepared and reconciled expense reports and bank accounts using
Account Edge software
. Served as liaison between Etherion and their customers to create and
maintain websites
Johnny Weston and Associates, LLC - Maryville, TN July
2008 - April 2012
Consultant, Realtor, Executive Assistant
. Updated websites via data entry and consultation with web developer
(Etherion, Inc.)
. Managed projects for Real estate, Commercial and Residential
Construction Developments, New Construction Builds, and Remodeling
projects
. Presented new ENERGY STAR partnership to REALTORS at sales meetings
using Power Point, AuthorLite, and Microsoft Publisher
. Provided small business solutions including: created and distributed
marketing materials, trained staff members, and resolved computing and
networking issues for the company as needed
GC Services LP - Knoxville, TN
November 2006 - July 2008
Inventory Management Business Analyst
. Provided inventory management support for a billion dollar contract
with the Department of Education
. Promoted to Inventory Management Analyst in less than 6 months due to
performance
. Provided recommendations, based on programming analysis, which
improved current processes and operations within departments
. Created numerous reports using SQL/Excel to identify critical holes in
the flow of operations
. Converted former losses into gains and identified non-compliance and
quality issues in Fair Debt Collection Practices Act (FDCPA) reporting
and/or operations
. Utilized excel to automate processes with Visual Basic Programming and
Macros
. Created standard operating procedures (SOPs) and other instructional
and technical documents.
. Identified several cases of unrealized revenues on accounts saving the
company millions of dollars
. Increased labor efficiency and reporting accuracy company-wide for the
Department of Education Collections contract in all three geographic
office locations
. Created reports that supported approximately 600 staff members
including senior management
. Received "superior" performance ranking, with rating of 6 on scale of
1-6, based on recent performance reviews referencing quality of work.
REFERENCES
Freeman Buckner
Buckner Rentals
Knoxville, TN
Relationship: Previous employer for consultant services
Fran Daniels
Assistant to the Dean of the College of Architecture and Design
The University of Tennessee, Knoxville
1715 Volunteer Blvd.
Knoxville, TN 37996
********@***.***
Relationship: Former colleague
Don Lewis
Owner, Etherion, Inc.
P.O. Box 7055
Maryville, TN 37801
***@********.***
Relationship: Former employer and long-term associate
Linda B. Hendricks
Vice President and Chief Human Resources Officer, University of Tennessee
831 Andy Holt Tower, University of Tennessee at Knoxville
Knoxville, TN 37996
********@***.***
Relationship: HR Vice President at UT
Dr. Dennis Hengstler
Exec Vice President's Office
University of Tennessee, Knoxville
826 Andy Holt Tower
1331 Circle Park
Knoxville, TN 37996-4544
********@*********.***
Relationship: Former Supervisor in Office of Institutional Research