Customer Service Administrative Assistant

Location:

Posted:

March 06, 2015

-*LUBA DOBOSZCZAK

OBJECTIVE

Seeking to reenter the job market after being full-time caregiver for both parents

EMPLOYMENT

Aerotek// Kuehne-Nagel Corporation, Naugatuck, CT 10/2007 to 12/2012

Job Description: Order Management / Customer Service

Ÿ Worked independently to assure timely delivery of both critical and non-critical

TomoTherapy oncology orders.

Ÿ Provided excellent customer service relationships with accounts in Europe, Australia, Asia

and USA.

Ÿ Followed-up with warehouse or common carrier personnel to expedite or trace missing or

delayed shipments, process new orders, and follow-up on equipment being returned for

repair.

Ÿ Department closed its Northeast branch and relocated to North Carolina

Kuehne-Nagel Corporation, Naugatuck, CT 08/1991 to 01/1995

Job Description: Customer Service for SunMicrosystem

Processed orders for engineers to replenish stockpile in addition to replacing parts on an

expedited matter.

Ÿ Followed up on delivery status of orders in timely manner.

Ÿ Maintained professional customer service attitude with field engineers.

Ÿ Efficiently solved problems while working independently on 3rd shift.

Howe Furniture Corporation, Trumbull, CT 06/1982 to 01/1989

Job Description: Administrative Assistant- National Accounts

Managed administrative responsibilities for National Accounts Manager.

Maintained reports and orders including the processing of Government accounts and

contracts.

Ÿ Provide excellent customer service skills to clients.

VOLUNTEER

PTA Secretary 1995-2000; Scout Administrator 2006-2012;

Costume director for Zolotyj Promin Ukrainian Dance Ensemble, Hartford;

Language Instructor for 16 years for Ukrainian Heritage School in New Haven

EDUCATION

Sacred Heart University, Associate Degree in Business, 1982

TECHNICAL SKILLS

Word, Outlook, Excel; Windows based on CMS and Citrux; M/S Office Software

Data Entry Skills (70 wpm); Proficient in Ukrainian and German