Customer Service Manager

Kimberly Little

Dunn, NC

***********@*****.*** - 910-***-****

WORK EXPERIENCE

CNA

Senior Helpers - Dunn, NC - August 2011 to Present

Responsibilities

I have a client that I take care of his personal needs daily transportation and meals

Accomplishments

I appreciate being needed and enjoy taking care of people

Skills Used

good personal skills ability to work well with others time management skills

Med tech Supervisor

Pinecrest Gardens - Lillington, NC - October 2005 to August 2010

Responsibilities

I supervised 10-15 employees in an assisted living environment I wrote out medication orders for residents I

had a close relationship with doctors and pharmacies I passed out medications to residents and made sure

they followed the correct diets at meals

Accomplishments

We had less med errors and i had a great relationship with staff and residents

Skills Used

leadership skills were demonstrated at this job

Swing Manager

McDonalds - Benson, AZ - August 2000 to June 2004

Responsibilities

I did a preshift check list every shift that consisted of making sure parking lots were clean I checked stock

and placed orders I put crew members in appropriate work stations and I was responsible for counting safes

and making bank deposits

Accomplishments

I was promoted to manager at a young age because the store manager saw how hard I worked and how

much pride I put into my work

Skills Used

Customer service is the main thing I learned of course I learned the proper temperature and storage procedures

for products

EDUCATION

CphT in Pharmacy Technology

Penn Foster - Pennsylvania

2014 to 2014

Certified Nursing Assistant in Nursing

Cental Carolina Community College - Lillington, NC

2009 to 2010

High School diploma in general studies

Triton High - Erwin, NC

1996 to 2000

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