Front Office Coodinator

Lauren wagner

***** ********* **. ******* ** **514 ***********@*****.*** 574-***-****

OBJECTIVE Experienced office coordinator seeking a office position where I can continue to expand my

knowledge in an office and be part of a wonderful team.

•

SKILLS & Superb skills in presenting treatment plans and explaining treatment procedures

ABILITIES

• Verifying insurances and getting detailed insurance breakdowns

• Processing insurance claims to multiple insurance companies

• Knowledge of PPO dental insurance plans and their covered services

• Trained as a Dental Assistant and know medical terminology

• Excellent Communication Skills and knowledge of most computer programs

EXPERIENCE FRONT DESK COORDINATOR/DENTAL ASSISTANT-WALSH DENTAL CARE- LORTON, VA

APRIL 2013- CURRENT

Front desk coordinator responsibilities:

• Answering multiple phone lines in a timely manner

• Greeting patients and making them feel at ease

• Updating changes in patients charts

• Checking patients in and out and collecting co-pays/balances

• Updating patient treatment plans

• Maintaining a clean organized front office

• Managing the weekly schedule for any overscheduling/under scheduling issues

and correcting if needed

• Processing insurance claims

Dental assistant responsibilities:

• Taking any necessary x-rays and chart existing treatment

• Taking impressions for crowns, bridges, implants, veneers, and bleach trays

• Remove temporary crowns and cement permanent crowns

• Coronal Polishing, Floss, and apply fluoride on adults and children

• Assisting the dentist during a procedure with the use of four- handed dentistry

• Applying sealants on permanent molars and pre molars

• Sterilizing/disinfecting operatory rooms, instruments, and any equipment used

after each patient

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• Preparing the dental tray and the instruments needed for each procedure

EDUCATION CONCORD COMMUNITY HIGH SCHOOL, ELKHART, IN

HIGH SCHOOL DIPLOMA

GPA 3.4

DENTAL ASSISTANT TRAINING AND CERTIFICATION PROGRAM OF VA, LORTON, VA

CERTIFICATE OF COMPLETION DATP OF VA

DENTAL RADIATION SAFETY CERTIFICATE OF VIRGINIA

DANB approved course for dental assistant training and x-ray certification

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ADDITIONAL Letter of recommendation from the dentist I currently work for

INFORMATION

• I am called the “ANGEL” at my office for my amazing work ethic

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