WENDY JOY THOMPSON-BURREL

**** ********** **** ***#***

TOLEDO, OHIO 43614

1-313-***-****

chiffon acol5x@r.postjobfree.com

Objective:

I have over twenty years of experience in the health care field. This includes case

management, managed care, substance abuse, medical, psychiatric and rehabilitation

assessments, crisis intervention, trauma bay interventions for emergency rooms. Home

health care, placements, case conference, case coordination with physician’s and quality

discharges for patients. Certified Licensed Navigator for The State of Indiana.

MSA HEALTHCARE ADMINISTRATION CENTRAL MICHIGAN UNIVERSITY 1996

ADVOCARE HEALTHCARE

FORT WAYNE, INDIANA 46224

QA/QI Specialist State of Indiana Bureau of Quality Investigations 03/14 to 08/14

• Provided overall direction necessary to ensure quality clinical services are provided in

accordance with standards established through state and federal standards.

• Monitor and evaluate patient medical care to insure quality services are being rendered

at all times in group homes, assisted living, or at the individuals residence. Conduct

satisfaction surveys.

• Investigate all complaint sand grievances by providers and patients. Conduct clinical

case record audits by electronic record for state documentation.

CUMMINS BEHAVIORAL HEALTH SYSTEMS, INC

AVON, INDIANA 46123

Life Skills Specialist 02/12 to 03/14

• Provided motivational interviewing to consumer’s in the community of Hendricks

County who are recovering from persistent mental health, substance abuse issues and

high risk behaviors

• Person centered treatment planning, case management, triggers and coping skills.

Coaching and education on wellness and health initiatives, medication compliance,

side effects, disease management, high risk behaviors. Bio psychosocial assessments

and accurate ANSA/CANS evaluations submitted in a timely manner.

• Educated consumers on The Eight Dimension of Wellness

APS HEALTHCARE SYSTEMS, INC

INDIANAPOLIS, INDIANA 46241

Field Case Manager/Health Coach 05/08-02/12

• Telephonic health coaching for the ‘medically high risk patients” who receive ISHIA

Insurance from the State of Indiana. These individuals are diagnosed with HIV/AIDS.

• Provided motivational interviewing, case consultation, information and/or referral

services to clients managing various chronic health conditions, established protocols,

procedures and educational methodologies in an accurate and courteous manner.

• Members also receive information, education, knowledge, and support on psychosocial

and health issues. The field case manger is also responsible for coordination of

services, assessments, intervention insurance verification, demographics, diagnosis,

and medication review.

NIGHTINGALE HOME HEALTH CARE SYSTEMS, INC

CARMEL, INDIANA 4622

Intake Coordinator 08/05-05/08

• Provided full services in-home health services for several states. Services provided are

as follows i.e., Skill Nursing, Physical Therapy, Occupational Therapy, Hospice, Home

Health Aide and Social Work.

• Completed intakes from Marketing Representatives, Community Hospitals, Guardians

and individuals who obtain the Power of Attorney of a patient in need of in home health

services. The Intake Coordinator processes the needs of the patient and provides that

particular services by verifying insurance, demographics, diagnosis, and medication.

SPECTRUM AND METROPOLITAN HEALTH SYSTEMS, INC

GRAND RAPIDS, MICHIGAN 49501

Medical Social Worker 09/1999-08/05

• Substance abuse, suicide, psychiatric, domestic violence, child protective service,

assessments and placements in the Emergency Rooms of two hospitals. Consultation

with physicians and patients current nurse. On-call duties which included 24/7

coverage. In-patient assessments, treatment and quality discharges.

• Home healthcare assessments and placements, Identifying injured patients, Shaken

baby syndrome, automobile accidents, triaging patient and quality discharges.

Dictation and documentation on each patient.

COMPUTER KNOWLEDGE

CERNER, POWERPOINT, EXCEL, MEDICAL ELECTRONIC RECORD, MS, WORD

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