Home Health Medical
Resume:
WENDY JOY THOMPSON-BURREL
TOLEDO, OHIO 43614
chiffon ****@*****.***
Objective:
I have over twenty years of experience in the health care field. This includes case
management, managed care, substance abuse, medical, psychiatric and rehabilitation
assessments, crisis intervention, trauma bay interventions for emergency rooms. Home
health care, placements, case conference, case coordination with physician’s and quality
discharges for patients. Certified Licensed Navigator for The State of Indiana.
MSA HEALTHCARE ADMINISTRATION CENTRAL MICHIGAN UNIVERSITY 1996
ADVOCARE HEALTHCARE
FORT WAYNE, INDIANA 46224
QA/QI Specialist State of Indiana Bureau of Quality Investigations 03/14 to 08/14
• Provided overall direction necessary to ensure quality clinical services are provided in
accordance with standards established through state and federal standards.
• Monitor and evaluate patient medical care to insure quality services are being rendered
at all times in group homes, assisted living, or at the individuals residence. Conduct
satisfaction surveys.
• Investigate all complaint sand grievances by providers and patients. Conduct clinical
case record audits by electronic record for state documentation.
CUMMINS BEHAVIORAL HEALTH SYSTEMS, INC
AVON, INDIANA 46123
Life Skills Specialist 02/12 to 03/14
• Provided motivational interviewing to consumer’s in the community of Hendricks
County who are recovering from persistent mental health, substance abuse issues and
high risk behaviors
• Person centered treatment planning, case management, triggers and coping skills.
Coaching and education on wellness and health initiatives, medication compliance,
side effects, disease management, high risk behaviors. Bio psychosocial assessments
and accurate ANSA/CANS evaluations submitted in a timely manner.
• Educated consumers on The Eight Dimension of Wellness
APS HEALTHCARE SYSTEMS, INC
INDIANAPOLIS, INDIANA 46241
Field Case Manager/Health Coach 05/08-02/12
• Telephonic health coaching for the ‘medically high risk patients” who receive ISHIA
Insurance from the State of Indiana. These individuals are diagnosed with HIV/AIDS.
• Provided motivational interviewing, case consultation, information and/or referral
services to clients managing various chronic health conditions, established protocols,
procedures and educational methodologies in an accurate and courteous manner.
• Members also receive information, education, knowledge, and support on psychosocial
and health issues. The field case manger is also responsible for coordination of
services, assessments, intervention insurance verification, demographics, diagnosis,
and medication review.
NIGHTINGALE HOME HEALTH CARE SYSTEMS, INC
CARMEL, INDIANA 4622
Intake Coordinator 08/05-05/08
• Provided full services in-home health services for several states. Services provided are
as follows i.e., Skill Nursing, Physical Therapy, Occupational Therapy, Hospice, Home
Health Aide and Social Work.
• Completed intakes from Marketing Representatives, Community Hospitals, Guardians
and individuals who obtain the Power of Attorney of a patient in need of in home health
services. The Intake Coordinator processes the needs of the patient and provides that
particular services by verifying insurance, demographics, diagnosis, and medication.
SPECTRUM AND METROPOLITAN HEALTH SYSTEMS, INC
GRAND RAPIDS, MICHIGAN 49501
Medical Social Worker 09/1999-08/05
• Substance abuse, suicide, psychiatric, domestic violence, child protective service,
assessments and placements in the Emergency Rooms of two hospitals. Consultation
with physicians and patients current nurse. On-call duties which included 24/7
coverage. In-patient assessments, treatment and quality discharges.
• Home healthcare assessments and placements, Identifying injured patients, Shaken
baby syndrome, automobile accidents, triaging patient and quality discharges.
Dictation and documentation on each patient.
COMPUTER KNOWLEDGE
CERNER, POWERPOINT, EXCEL, MEDICAL ELECTRONIC RECORD, MS, WORD
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