Customer Service Manager
Resume:
Terry C. Pringle
*** *** ***** ******, ******, ON • N6C 1L8 • *********@*******.*** • 519-***-****
Relevant Skills
•
• Well developed customer service • Able to work independently as well as
skills part of team
• Intuitive problem solving ability • Exceptional rapport building skills
• Accurate cash handling experience with customers to ensure repeat
• Detail oriented business
• Diligent and reliable
Professional Experience
Cronyn Childcare Centre, London, ON 3 years
Kitchen Manager
Prepare nutritional meals for 60+ children and adults
•
Menu planning to meet Canada’s Food Guide Standards
•
Demonstrated time management and problem solving skills
•
Jenny’s Dockside Restaurant, Tobermory, ON 4 years
Owner & Operator
Responsible for all aspects of operation;
•
hiring and managing staff; scheduling; purchasing, stock rotation & inventories;
o
set ups & tear downs; promotions & marketing, bank deposits & sales reports
Humber College, Etobicoke, ON 4 years
Food Services Operations Manager
responsible for overseeing 8 cafeterias on campus including a staff of 80
•
hiring and firing of staff
•
generating sales reports to analyze daily volumes
•
quality control
•
Eaton’s Masonville, London, ON 3 years
Food Services Manager
ensuring cafeteria complied with corporate standards of consistency
•
weekly purchasing and monthly inventories
•
weekend sales reports and payroll
•
Talisman Ski Resort, Beaver Valley 3 years
Bar Services Manager
hiring appropriate staff
•
purchasing
•
supervision of daily operations
•
Education & Training
Cognitive Training Certificate (24 computer based sessions)
•
Hotel/Motel Management – Karen Hall Careers Centre, London, ON
•
Western Business and Technical High School, Toronto, ON
•
Community Involvement
2014 Lung Association – Tulip Day, Sales Volunteer, London ON
•
2013 Home County Arts & Music Festival Volunteer Survey Taker, London, ON
•
2013 Heritage London, Haunted Mansion at Grosvenor Lodge, Animator
•
References available upon request
Contact this candidate