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Business Analyst

Location:
Westlake, OH
Posted:
March 06, 2015

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Resume:

DERON HOOK

***** *** ******, ********, ** ***** Cell: 214-***-**** *********@*****.*** www.linkedin.com/in/deronhook

Objectives

Currently seeking a new opportunity in the West Lafayette/Indianapolis, IN area to gain more analytical work experience while attending

Purdue University’s fall 2015 Weekend MBA program, with a concentration in Data Analytics. Upon graduation, I aspire to use my innate

quantitative reasoning and interpersonal leadership skills; data analytics and business administration education; and business analysis and

project management experience to ethically and professionally provide business value to significant markets of interest, optimize business

processes, and improve the lives of generations through creative innovations and problem solving solutions.

Work Experience

Business Analyst II, Hewlett-Packard, Westlake, OH 2013-2015

Modernized the HP Global Merchant Accounting System (GMAS) for end users from a legacy mainframe application to a

mid-range Merchant Acquiring Portal by analyzing and designing over 200 User Interface screens as well as developing,

testing, and maintaining the supporting functionality of over 300 Web Services, 350 Informatica Mappings (ETL), 600

Oracle Database Tables, and 1500 Oracle Stored Procedures.

Supported the exceptionally successful production implementation of the modernized GMAS Portal and migration of 2

million credit cards and over 30 thousand merchants.

Managed the Quality Assurance testing team in creating, executing, and maintaining over 40 regression testing scripts and

improving performance with a 49-78% reduction in response times.

Presented the GMAS Portal often for international sales demonstrations, regional delivery teams, and internal training.

Led weekly defect meetings, change request discussions, product decisions, and work product reviews.

Business Analyst I, Hewlett-Packard, Westlake, OH 2011-2013

Collaborated with stakeholders to integrate the latest technologies as business solutions, document business requirements

and user manuals, and ensure delivery of a quality product.

Remediated hundreds of system defects as a result of testing thousands of system, integrated, and end-to-end test cases.

Became a Corticon Certified Professional Decision Modeler and led our newly trained team in the proof of concept

projects using the Business Rule Management System (BRMS).

Financial Representative, Northwestern Mutual Financial Network, Provo, UT 2010-2011

Gathered, analyzed, and recommended personal financial plans as a top 100 intern in the nation for over 50 families and

individuals for America’s top 50 internship team.

Education

B.S. Economics (Management minor), Brigham Young University, Provo, UT 04/2011

GPA: 3.54

Awards

HP: Leadership Excellence, Results Through Teamwork, Quality (2), Execution (2), and Volunteering (3) – 2012-2015

Purdue: Academic Scholarship- 2015

NMFN: Top 100 intern in the nation, Power of 10 Award, and Winter Camp attendee - 2011

BYU: Academic Scholarship – 2011, 2010

BSA: Eagle Scout Award – 2003

Volunteer Experience

LDS Church: Regional Young Men’s Counselor; Area Young Men’s President; Volunteer Representative; and Teacher

Community: Boy Scouts of America Leader, Feed Ohio/Cleveland Food Bank volunteer, and Red Cross blood donor

HP/BYU: Matter to a Million Lending Leader, Sports Hero Day Leader, and Tutor Outreach to Provo Schools volunteer

Skills/Interests

Software: proficient in Microsoft Office Suite, SQL Developer, Axure, Corticon BRMS, HP ALM, Mainframe, Adobe

CS5, and Qualtrics with training/exposure to HP QTP, JBOSS Drools and BRMS, STATA, SQL, SAS, Python, HTML,

Java, and C++

Languages: fluent in English and Georgian; competent in Armenian, Russian, and Spanish

Hobbies: family (married with three children), sports (running, local basketball team, wakeboarding, skiing, BYU

intramurals, HS baseball team, fantasy football champion), music (various choirs, piano, guitar), and reading



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