Assistant Customer
Resume:
Dilini Thambavita
**, ****** *****, *********** ****, Kingston upon Thames, KT2 7TG.
********@****.**.**
Personal statement
As a highly-motivated and results orientated person I am very hard working and work to achieve my
goals. I have a proven track record of providing exemplary levels of service when I m working as a
customer assistant. As recent graduate from Heythrop university of London degree in Philosophy and
Ethics, I have undertaken internship in researching. This placement have enabled me to develop not
only following skills such as communication and team work and but also a valuable and transferable
skill set in this fast-paced sector. During this placement, I worked in Panlogic, which is a digital
engineering researching company – and managed my own research, which involved going to places
such national gallery and speaking to people and asked them to take a survey. Utilising excellent
communication skills, I developed and maintained successful working relationships with both internal
and external staff. Looking for a work place where i can achieve goals and work as a team as well as
an individual, where I can bring immediate and strategic value and develop current skill set further. I
have adopted strong communication skills from my internship and my current part-time job. In my
philosophy degree I learnt critical thinking and as a result I have excellent ability to adapt to difficult
situations. I am detail orientated. I am a capable problem solver. I speak one foreign language, which
is Sinhalese. I'm good at word, Microsoft as well as excel. I am known for my good organisational
skills and working knowledge of visual basic. I possess time and project management and leadership
skills.
Education
Heythrop College, University of London
(2011 – 2014)
2:2 BSc. (Honours) Philosophy, Religion and Ethics
Key Skills gained:
• Critical thinking
• Analytical and conceptual thinking, with a conscientious approach to managing workloads.
• Ability to handle, analyse and interpret complex data, before presenting it back based on the
overall analysis made.
• Advanced problem solving.
Graduate CV template by reed.co.uk
• Accomplished communication skills, both written and verbal, developed through numerous
essays and presentations.
• Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint.
Notable Modules – Philosophy (Aesthetics, Hellenistic, Platonists), Psychology, Sociology, Ethics and
Religion.
College/School Name
(2009 – 2011)
A-levels:
• Philosophy and Ethics– C
• Health and Social Care – C
• Health and Social Care – C
School Name
(2003 - 2009)
10 GCSEs, grade A-C including Maths and English
Work Experience
Sales Assistant, Tesco. Chessington
(April 2012 – Present)
Key results:
• To provide efficient and helpful assistance to customers at the checkouts.
• Till Operation and Cash handling.
• Demonstrated resilience and ability to up sell products and dealing with customer
• Significantly improved negotiation skills, regularly converting customers from point of
enquiry to sale, something which earned me Sales Assistant of the period during the month of
June.
• Maintain the cleanliness and tidiness.
• Effective team work.
Graduate CV template by reed.co.uk
• Helping train new team members in key competencies.
•
•
• Work Experience in a primary school, Sri Lanka
(August 2014 – October 2014)
Duties include:
• Working in a class room environment. This helped me to gain confidence to speak to a larger
classroom.
• Working with particular individuals. I helped few children with learning disability. This
helped me to be patient, calm and with time management.
• I was teaching English and maths. This helped me to understand how important it is to be at
the same level as the pupils which will help them to understand more.
• Dealing with pupils that are more challenging. I learnt that all children are different and some
of them are more challenging than others. I handle few situations quite well. I went to their
level asked what the problem was and helped them to understand the consequences of their
behaviour and how if effects others.
•
•
•
•
NatWest Bank, Surbiton.
(06/2008-07/2008)
Duties include:
• Serving customers in a polite and professional manner.
• To provide efficient and helpful assistance to customers at the checkouts
• Till Operation and Cash handling
• Dealing with customer enquiries by Phone
• Maintain the cleanliness and tidiness
•
•
•
Graduate CV template by reed.co.uk
Hobbies & Interests
I have a keen interest in writing and I am interested in becoming a counsellor in the future. I was part
of the creative writing club during my time at university, and during this period I managed gain useful
tips and experience team work at it best. I like reading books.
References
Dr Peter Gallagher
(Lecturer – Heythrop College)
Heythrop College
University of London,
Kensington Square,
London
W8 5HN
Telephone number: 020-****-****
Graduate CV template by reed.co.uk
Graduate CV template by reed.co.uk
Contact this candidate