Lisa A. Johnson

**** *** ****** **.

Buchanan, MI 49107

269-***-****

SUMMARY:

Seeking a challenging and responsible position in which prior

professional experience, formal training, personal skills and

commitment of excellence will be fully utilized.

PROFESSIONAL SKILLS:

. Proficient in Excel, Access, Microsoft Word, Power Point, Word Perfect,

and AS400.

. Ability to type 35wpm.

. Excellent customer service skills. Strong organizational, analytical and

problem-solving skills.

. Ability to develop a sharply defined, critical mode of evaluating a

client's creative needs and designing a sales strategy around those

needs.

EDUCATION:

Business -Graduate of Niles Senior High Class of 1985

EMPLOYMENT HISTORY:

. 08/2010-6/26/2014 United Federal Credit Union

Ancillary Processor

Duties:

. Verify all homeowners and Flood insurance on first

mortgages, HELOC, and commercial loans.

. Post all home insurance premiums and Flood

insurance on all escrowed mortgage loans, first

and HELOC 2nd mortgages.

. Post to escrowed accounts roughly 300 on monthly

basis.

. Track all Force Placed insurance Homeowner's and

Flood. Set up all loans that needed added to

loans.

.

. Loaded new incoming 1st mortgage loans also funded

them in computer system.

. Posted as well as requested life and disability

loan claims on 1st mortgage's, 2nd and Auto Loans.

. Pre audit on all 1st mortgage loans verify all

documents signed and all notices to members as

well.

. Also backed up Auto loan department for letters of

guarantee, processed payoff checks from insurance

companies.

. Balanced monthly general ledger reports.

. 08/2005-8/2010 Edgewater Bank

Escrow Clerk

Duties:

. Verify all homeowners insurance on first

mortgages, HELOC, and commercial loans.

. Post all PMI insurance monthly, death/disability

insurance monthly, life insurance send quarterly

wire, and post to escrow accounts once a year for

all residential escrowed mortgages.

. Post taxes, Indiana, Michigan, Illinois, and

Tennessee in tellering software.

. CBC for non-escrowed customers for all loan

departments for unpaid taxes.

. Update all Flood insurance on system and excel.

. Handle force place insurance set up and posting to

loans

. Mail/verify all escrow annual disclosure

statements for all escrowed residential loans.

. Mail all paid off letters and adjustable rate

letters.

. Used IBS/Campro system to update delinquent loan

information.

. Cut and mail all escrow refund checks to all

escrowed borrowers.

. Extra duties included helping tellers verify

brinks money, audit ATM, run deposits, and pick

daily mail at post office.

. 02/1998 - 5/17/2004 Trustcorp Mortgage Company

Loan Submission Specialist/Auditing

Shipping/Pool Clerk

Funding Clerk/New Loan Setup Department

Duties:

. Verifies information for mortgage loans including

insurance with certificate holder, and MIC/LGC

. Process PMI Insurance payment

. Handles VA/FHA loans paid up front mortgage

insurance

. Calculated Refinance Refunds on all FHA loans, and

responsible for accounts receivable ledger for all

government loans.

. Research and follow-up missing loan documentation

. Matches and distributes submission's daily mail

. 05/1997 - 12/1997 Bertrand Bible Church

Secretary

Duties:

. Handles accounts payable and receivable

. Proof read and approve weekly bulletin

. Responsible for processing weekly payroll

. Answer and handles telephone calls promptly

. Verify deposits and balance checking account

. Research and resolve billing inquiries and

discrepancies

. 04/1989 - 05/1995 Shelton's Farm Market

Sales Coordinator

Duties:

. Responsible for invoice processing of Elkhart and

Niles location

. Troubleshooter for all PC's, fax machine, printers

and copiers

. Research and resolve billing inquiries and

discrepancies

. Inputs a variety of transactions for the

maintenance and control of sales, inventory,

accounts receivable and payable.

. Answer and handles telephone calls promptly

REFERENCES: Barbara Horton Cell # 269-***-**** (5 Years)

Kathy Volheim Home # 574-***-**** (12 years)

Rhonda Harrington Work # 269-***-**** (10 years)

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