Project Health

Tamil Selvan

Designation: System Analyst Email

ID:***********.**.**@*****.***

Working in: IMS Health, Bangalore Mobile: (0-974*******

EXPERIENCE SUMMARY

. Having 3 years of Experience in Mainframe Technology as System

Analyst in CA tool.

. Excellent working Experience in CA ESP(Cybermation) and CA-7 Batch

Monitoring & Scheduling

. Good sound knowledge in IBM Sub systems,OPC,CONTROL-M and console

monitoring.

. Business understanding of both Health care & Banking domains

. Outstanding Communication skill and good follow up to understand &

address the client query

. Enhance the existing system as per the client's specification

. Worked in 24x7 Mainframe Production Environment to support around 75

countries.

. Align a call with onsite clients on Production updates and issue

. Strong analytical, problem solving, multitasking and strategic

planning skills at production environment

. Closely worked with various teams to ensure Delivery in time

. Experience on Status reporting to clients on weekly basis

PROFESSIONAL EXPERIENCE

GENPACT India Pvt Ltd, Bangalore - Jan '12 to Dec '12

Associate - Mainframe

IMS Health India Pvt Ltd, Bangalore - Jan '13 to Till Date

System Analyst - Mainframe

EDUCATIONAL QUALIFICATION

MCA - Anna University, Chennai at 2010 with Distinction 80%

BCOM (CA) - Sowdeswari College, Tamilnadu at 2007 with 65%

HSC - St. Paul's Higher Secondary School, Tamilnadu at 2004 with 79%

SSLC - St. Paul's Higher Secondary School, Tamilnadu at 2002 with 68%

TECHNICAL SKILL

OS Z/OS, OS/390,Unix,Windows

Languages JCL,COBOL,REXX,SQL

Database DB2

Access Method VSAM

Tools and IBM Utilities

Utilities CA ESP Workstation

CA-7

TSO/ISPF

OPC

Control-M

Beta92

QMS(Ticketing tool)

File-Aid

Endeavor

AIS

Putty

PROJECT:

Project Name : International Production

Client : IMS health

Modules : CSP, PDGI and Medical

Location : London, UK

Duration : Jan 2012 to Till Date

Team Size : 36

Description:

The International Production (IP) is a pharmaceutical project which

is supporting around 75 countries all over the world. It is a 24X7

production Environment based on Onsite - Offshore methodology and

maintenance of application running on IMS Mainframe system. The main

objective of the project is to provide the maintenance MVS applications

which includes first call production Support, Resolving Client issues,

providing permanent Fixes for production problems and carry out minor

enhancements. As IP is Pharmaceutical Project, Data Accuracy is primary

concern which includes Hospital information, Drug Price updating etc.

TECHNICAL ENVIRONMENT

OS/390, CA ESP Workstation, CA-7, JCL, VSAM, COBOL, REXX, SDSF, TSO/ISPF,

Beta92, File-Aid, Endeavor, AIS, QMS.

JOB RESPONSIBILITES

. Gathering the requirements from the clients accordingly schedule &

monitor the Batch jobs.

. Modify the batch as per the client requirement

. Perform Batch operations like Rerun, f/c, w/d, Bypass, resource

. Escalation of issues within QMS (incident tracking tool) to

appropriate team

. Working directly with client and other teams to meet the SLA's

. Analyzing modifications, finding affected list of jobs to provide the

permanent fixes according to the client requirement.

. Documenting and coordinating project activities for internal knowledge

base

. Code Batch job flow in CA-ESP as per the change management

requirements by clients

. CA-ESP job failure analysis and Abend handling

. Align a call with clients to discuss on improvement area

. CA-ESP multi-operation on batch jobs like Rerun, cancel, force

complete, Hold, release etc.,

. Package processing through Endeavour

. Align daily and weekly call with clients to discuss on production

related issues.

. Handling Ad-Hoc Requests

. Making changes on JCL Coding as per the requirement.

. Preparing the Weekly report to lead for review in client call

ACHEIVEMENTS

. Achieved "Going beyond call of duty" award for my excellent

performance in my project for the year 2014.

. Achieved "Ace Team Trophy" award by our Team for the best performance.

. I have got knowledge Transfer when process movement happen and

Mentored new team members with reverse KT to helped them in getting

live into account within one month.

CERTIFIED COURSE:

. Completed 'Mainframe System Administration' course from Arksway

Technologies Chennai in 2011.

VALUE ADDS:

. Completed much automation using JCL, REXX, COBOL, QUICKJOB and CA ESP

for critical productions which needs manual intervention.

PERSONAL DETAILS

Father's Name : R. Tamil Selvan

Date of Birth : 05-06-1986

Sex : Male

Nationality : Indian

Marital Status : Single

Permanent Address : 92/132, Brett's Road, Salem District

Tamilnadu - 636001.

Languages Known : Tamil, English, Kanada

DECLARATION

I hereby declare that the details given above are true to the best of my

knowledge.

(R. TAMIL SELVAN)

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