Customer Service Design

Location:

Nashville, TN

Salary:

14.00/Hr

Posted:

March 04, 2015

Contact this candidate

Resume:

Emily Griffin

*** ******* **** **. *********, Tennessee 718-***-****

acokzd@r.postjobfree.com

SKILLS SUMMARY

. Able to provide multiple concepts for a project

. Highly self-motivated, also works well within a team to fabricate a

project from concept to completion

. Able to explore and analyze design problems using a highly skilled

blend of classic design ideology and artistic experimentation combined

with an original mix of technical and manual skills

. Excellent customer service skills, including phone and in person

. Generate comps from various ideas and offer comprehensive sketches

. Accustomed to perform in deadline-driven situations

. Highly Proficient - Great Plains, OnBase, KRONOS, Adobe Photoshop,

Adobe InDesign, Abode Illustrator, Microsoft Word, Microsoft

PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Access

WORK EXPERIENCE

SMS HOLDINGS, Nashville, TN

May 2014 - Mar. 2015

Accounts Receivables Coordinator

. Complete account reconciliations and process adjustments

. Perform billing, payment allocation, collection and activity reporting

following established protocols, to tight deadlines

. Monitor customer account details and identify and investigate non-

payments, delayed payments and other irregularities

. Organize recovery system and initiate collection efforts

. Investigate and resolve customer queries

. Perform data entry

CHILI'S, Nashville, TN

Dec. 2013 - April. 2014

Server

. Promptly greeted guests and accurately took orders

. Bussed tables and stocked service areas with supplies

. Held hors d'oeuvres and drink trays with each hand

. Reputation for putting guests at ease while helping to maintain

customer composure in large crowds and stressful situations

. Provided polite and positive communication with guests at all times to

ensure their happiness

. Completed long shifts of over 12 hours without appearing tired

PEAK PROMOTIONS, Clarksville, T.N.

Jan. 2013

- Sept. 2013

Graphic Designer

. Designed and marketed t-shirts, logos, posters and other promotional

products for both Army and civilian clients

. Formatted client files and advertisements

. Designed artwork for initial concept to final production for various

clients

. Works with various materials and machines such as an Anajet printer

and a heat press

. Helped create company branding

. Helped maintain tight design deadlines

THE LANDING ZONE, Ft. Rucker, A.L

Sept. 2011 - Feb. 2012

Graphic Designer

. Designed and complied advertisements and mailers for the Ft. Rucker on

post restaurant; The Landing Zone, the on post bowling alley; Rucker

Lanes, and the on post Coffee place; The Coffee Zone

. Produced creative and original products in rushed deadlines

. Increased my knowledge with Adobe Creative Suite products

SUNY NEW PALTZ GRAPHIC DESIGN LAB, New Paltz, N.Y

Sept. 2005 - Dec. 2009

Computer Laboratory Assistant

. Provided helpful and imaginative ideas to fellow students working on

design projects

. Instructed students and faculty on proper usage of computer equipment

and software packages

. Loaded and unloaded printer inks

. Conducted software tutorials for students

MOMENTUM ADVERTISING AND DESIGN, Hopewell Junction, N.Y

May 2009 - Aug. 2009

Graphic Design Intern

. Worked on Web Design concepts

. Provided countless ideas for postcards, flyers, invitations, and