Janice M Vasallo R.N.
**** ** ** ***, ***** Springs, FL 33065 954-***-****, ******@*****.***
Professional
Summary
Self-driven nursing professional with over 20 years of
nursing and leadership experience. Mastery of clinical
skills and proficient in comprehensive medical
assessments, evaluations, and planning. Strong commitment
to customer management and organizational skills while
adhering to excellent communication and leadership skills.
Strategically views issues and solves problems with task-
oriented perspective on outcomes resolution.
Key Strengths
. A self-motivated professional
. Knowledgeable - resourceful about the industry
. Insightful - highly motivated to learn and experience
. Skilled at balancing and prioritizing multiple tasks to
meet deadlines
. Highly organized and able to prioritize effectively -
detail oriented.
. Utilization of exceptional interpersonal skills in
communicating with physicians, staff, and patients
Experience
Senior Director of Access
2/2014-12/2014 TrustBridge Health, West Palm Beach, FL
. Primary member of integration team as Hospice by the
Sea and Hospice of Palm Beach County formed a
partnership.
. Identified and incorporated best practices of both
organizations, and conjoined employees from two
contrasting cultures to ensure seamless integration
of operations.
. Responsible for 120 employees - 7 nurses managers and
supervisors, 82 registered nurses, 31 non clinical
employees.
. Lead the bed management of 11 inpatient units, which
consisted of 130 beds, ensuring that the highest
possible standards of quality and patient care are
maintained. (2 freestanding units, 9 within
hospitals)
. Worked closely with ancillary departments through
professional and effective communication to
facilitate efficient patient flow into and out of
inpatient units.
. Active member of PI team; responsible for
establishing operational work measurements, monitored
admission throughput metrics, and assisted in the
design of processes, procedures, and operational
changes to increase overall effectiveness.
. Regularly analyzed clinical and financial admission
data to assess for operational and financial
opportunities.
. Oversaw department management, making administration
decisions as outlined by established standards,
policies and procedures.
. Primarily responsible for development, implementation
and administration admission processes that maximized
ease of access while meeting all regulatory
requirements - ensuring rapid access to care and an
excellent customer experience to referral sources,
patients and families.
. Accomplished financial objectives by forecasting,
preparation of annual budget ($5.7M - $6.0M
annually), analyzing variances and initiating action
plans as needed.
. Ensured collaboration with Business Development,
Physician Services, Patient Care Operations and
Marketing to increase market share and meet
measurable, established census goals.
. Achieved, on average, an 82% admission rate -
ensuring a rapid response to 1100-1200 referrals
monthly, leading to an average census of over 1900
patients.
. Maintained consistent and proactive awareness and
communication of market conditions, departmental
statistics, current demands of the healthcare and
hospice environment, and provided education to
Admission Department leadership and staff on same.
. Pursued new referral sources and assisted with the
development and implementation of short and long
range goals for increasing hospice awareness and
understanding of all services provided - this
included relationship/contract opportunities with
managed care companies, HMO's, hospitals, extended
care facilities, and other healthcare organizations
and corporations.
. Supported daily the Service Excellence initiative by
serving internal and external customers in a manner
that increased their confidence and knowledge,
responding timely, efficiently and courteously to
their needs and concerns. Demonstrated application
of Vision, Mission, and Values in all interactions.
. Participated in Administrator on-call duties on a
rotating basis taking responsibility for decision
making for the organization.
Director of Admissions
2009 to 2014, Hospice by the Sea, Boca Raton, FL
. Coordinated the referral to admission process for
patients and families to the hospice program.
. Responsible for employing qualified personnel;
provide adequate orientation, continuing education
and employee annual performance evaluations per
policy and procedure.
. Developed and monitored budgets and resource
allocations while identifying strategies to reduce
costs and improve quality of care and service. ($2.2M
- $2.5M annually)
. Supervised the overall care provided to the
patient/family unit by the Admission Team.
. Lead the bed management of 3 inpatient units, which
consisted of 50 beds, ensuring that the highest
possible standards of quality and patient care are
maintained. (2 freestanding units, 1 within a
hospital)
. Managed the Admission team and procedures to ensure
that eligible patients receive care and that barriers
to admissions were addressed and resolved.
. Developed opportunities and conducted in-service
presentations to hospitals, physician offices and
nursing facilities.
. Assured compliance with Medicare, Medicaid, Federal
and State guidelines.
. Met regularly with key referral sources to establish
and ensure positive referral relationships.
. Participated in Administrator on-call duties on a
rotating basis taking responsibility for decision
making for the organization.
Admissions Clinical Nurse Manager
2007-2009, Hospice by the Sea, Boca
Raton, FL
. Accountable for the overall coordination of the
clinical staff of the Admission Department.
. Managed a staff of approx 25 nurses and 8 office
staff
. Maintained schedule and biweekly payroll
. Performed marketing functions in the community,
including hospitals, SNFs, and physicians.
. Performed annual evaluations on all employees
along with competency visits with all admission
nurses.
Emergency Room Staff/Charge Nurse
August 1994 - April 2007, Cleveland Clinic Hospital,
Weston, FL
1. Accountable for the evaluation and documentation of
patient's medical history
2. Monitored patients recovery and perform nursing procedures
in accordance with physician orders and hospital policies
3. Prioritized patient concerns and need for physician
intervention
4. Served as a team leader, resource person, and active
patient advocate
5. Ensured the Emergency Department ran smoothly and
efficiently
6. Worked closely with physicians and ancillary departments
7. Commitment to excellence
PACU/Recovery room Nurse, per diem
April 2006-April 2007, Outpatient Surgical Services,
Plantation, FL
8. Care and recovery of the post-op patient
9. Extensive patient and family teaching
Emergency Room Staff Nurse, per diem
1996-1998, North Broward Hospital District, Pompano Beach,
FL
10. Care and management of trauma, critically ill patients
11. Extensive interaction with staff physicians
Office Manager
1991-1994, Dr. Charles Herrera, Tamarac, FL
12. Billing and payroll
13. Direct supervision of all office employees
14. Ordering of necessary supplies
15. Extensive patient contact
Honors/Activities
. Successful Women in Business Honor - Boca Magazine,
November 2014
. Mentor Award, 2013 Nursing Distinction Awards, Palm
Healthcare Foundation
. Nurse of the Year, Cleveland Clinic Hospital, 1999
. Member of National Hospice and Palliative Care
Organization
. Member of Florida Hospice and Palliative Care
Association, served on 2014 Forum Planning Committee
and Exhibitor Subcommittee
Education Broward Community College, Coconut Creek, FL
August 1992-June 1994
. Associate of Science Degree, Nursing
Florida International University, Miami, FL
August 1988 - June 1991
. Masters in Healthcare Administration
University of Florida, Gainesville, FL
August 1984 - June 1988
. Bachelor of Health Science Degree
Certifications Current in ACLS, PALS, BLS, ELNEC
References References are available upon request.