Sales - Operations Manager

Michael W. Brattland 780-***-****

** ********* *****, *****, ******* T9G-2H9 *********.****@*****.***

I am a goal orientated, hardworking individual who strives to excel. My

positive attitude and stretch performance are keys to my success. I enjoy

being challenged and revel in any opportunity to perform at a high level.

My magnetic personality is paramount in engaging customers and maintaining

long-term relationships.

Charismatic and Polarizing Solution Focused

Strong Business Ethics Independent

Proficient Distribution Background Travel Ready

Interpersonal Competence Multi-Division Manager

Effective Communicator Valuable Connections

Professional Experience

National Oilwell Varco (formerly R&M Energy Systems)

1998-February 2015

Canadian Operations Manager

Outside and Inside Sales

Downhole Pump Shop Manager

International Logistics and Customs Compliance Manager

Laborer

Cold called new and existing accounts

Maintained and strengthened relationships

Developed strategic partnerships

Conducted trade shows and hiring fairs

Performed on site inventories for consignment locations and assisted in

reconciliations

Achieved all goals and sales targets

Assisted in all areas of customer development and conflict resolution

Travelled to England to design and implement a new manufacturing process

Implemented a cross training system

Created a unified environment

Maintained a safe working environment with 800+ safe working days

Worked with HR to improve staff morale

Maintained a 98% on time and early shipping performance

Implemented cost reduction strategies

Travelled to Mexico and across Canada to interview and hire workers

Completed a multi-leveled freight saving initiative

Assisted in consolidating global sourcing

Travelled to customer locations to provide training to achieve a seamless

flow of traffic and communications

Researched products and their BOM's to ascertain proper tariff treatments

and codes

Managed 30+ employees full time and 60+ employees sporadically

Travelled to vendors both domestic and international to finalize an RFQ

process

Created a strong continuous improvement facility

Scheduled employees and assigned duties

Prioritized tasks

Facilitating the Quality, LEAN, and Safety programs in the facility

Hiring duties as well as terminating responsibilities

Populated and maintained Movex ERP

Facilitated all training

Assisted in the development and maintenance of all departmental goals

Helped create budgets and capital asset requests

Assisted in long term strategic planning

Edmonton Eskimos Football Club - 2002, 2003, 2005, 2006 seasons

Customer Service Representative

Akita Drilling and Brinkerhoff - 1994-1997

Leasehand, Roughneck and Motorman

Education

High School Diploma

Sangudo High School - 1993

References Available Upon Request

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