Customer Service Representative
Resume:
Julieth.K. Jasson
NEW-YORK, NY 10019
E-mail:- ******************@*******.***
OBJECTIVE:
Seeking an Entry Level Position, Clerical, Customer Service to add to my
experience and professional skills.
EXPERIENCE:
Alamo Car Rental,
January 2000-March 2002, Charlotte, NC.
Customer Service Representative (call center)
. Answered multi-line telephones, scheduling appointments, and booking
reservations.
. Offered Support to Customers, gathered and compiled data, answered
customers inquiries over the phone.
May 2002-November 2003 Temporary Agencies
February 2004- July 2008 Temporary Agencies Dallas, TX
August 2008-May 2009 Nanny/Caregiver, Dallas/ Houston TX
August 2009-Current/Unemployed.
Underwriting Assistant, Administrative Support, Receptionist, Claims (CSR)
Auto Insurance and Rental Customer service Representative Personal
Assistant, Nanny, and Caregiver, Generalized Duties, responsibilities
performed.
. Answered incoming and outgoing calls, input mortgage loan payment
information in the system, resolved customer matters that involved
billing and cash applications, patiently dealt with inquiries and
concerns to efficiently solve problems, maintained a log of all
activities, answered policy holder questions, performed other
duties as assigned.
. Reading from scripts that described products, services and prices,
. Held different assignments, organizing, making reservations,
answering and returning calls, and much more.
. Changed diapers, feeding, laundry, cooking, cleaning, assisted with
homework, going for walks, driving the kids to school/daycare, ran
errands, shopping etc.
. Helped with personal care health, preparing meals, assisted with
giving medication, housekeeping, emergency procedures etc.
. Ethical worker with good interpersonal skills, familiar with all
types of office equipments example, fax, copier etc.
. Courteous, helpful, organized, dedicated and eager to learn.
. Medical Terminology, Intermediate and basic Experience with Windows
/Microsoft Word/Excel/ Power point.
EDUCATION:
. M.T.T.C/Certificate /Teaching
. Prince George's Community College / Largo, MD (did not graduate)
. PCDI / Diploma /Administrative Medical - Dental Office Assistant
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