Taylor Duderstadt
www.tduderstadt.com Phone: 404-***-****
Lawrenceville, GA 30046
www.linkedin.com/in/duderstadt/ E-Mail: ***********@*****.***
Business-Focused Technology Executive - Director / VP / CIO Level
18+ years' success in driving IT strategy, vision and implementation to
IMPROVE BUSINESS PERFORMANCE, REDUCE COSTS, and MAXIMIZE MARKET
COMPETITIVENESS. Proficient across major current technologies and emerging
trends, with extensive expertise in IT Operations, Networking, Virtual
Environments, Cloud Solutions, and Data Center Operations on a Global
scale. Particular strength in deploying scalable and secure technical
infrastructure to meet current and future capacity, security and functional
needs, as well as integrating disparate systems.
KEY BENEFITS & ADVANTAGES
< Visionary technology transitional leader with a track record of moving
global organizations to secure, cost effective technologies. Extremely
successful in IT optimization, infrastructure redesigns and operations
management, IT practices and procedures development, disparate system
merging, and bottom-line improvement contributions.
< Leverage technology expertise to drive millions of dollars in annual
savings by understanding the "big picture" and executing appropriate
business and technology decisions such as outsourcing, staff realignment,
establishing new corporate partnerships, and vendor management.
< Member of management team who has led pivotal business start-ups, Mergers
& Acquisitions, corporate reorganizations, business spin-offs, and
business shutdown initiatives.
< Executive with a history of directly interfacing with the Board of
Directors, to strategically align all technological initiatives with the
goal of maximizing the company's ability to quickly deliver on the
current business strategies.
Experience & Performance Milestones
Senior Technology Consultant, Atlanta, GA
2013-Present
Providing CIO/CTO Services
Overview: Senior Leadership consulting role, responsible for all enterprise-
wide IT activities for multiple contracted organizations, including
developing and executing programs that improve responsiveness, adaptability
and cost-effectiveness of IT and drive overall operational performance.
Focus on: (i.) Driving technology-enabled innovation to deliver business
value and competitive advantage; (ii.) Advising on and
implementing network and application support, storage management solutions
development, virtualization technology adoption, remote computing systems
management, software development improvements, ERP/CRM deployment,
technology due diligence, and build vs. buy decisions; (iii.) Breaking down
barriers to show Marketing, Finance, HR and other business leaders how IT
services can optimize their functional areas; (iv.) Strengthening
technology vendor relationships, leveraging contract negotiations,
technology standardization and championing IT staff training, mentoring and
coaching.
BEECHER CARLSON, Atlanta, GA
2008-2013
$115M provider of insurance brokerage services to the Energy, Healthcare,
Hospitality & Manufacturing industries.
Vice President / CIO, Information Technology
Overview: Highly visible, multi-faceted role, responsible for all
enterprise-wide IT activities, including planning, technology direction,
and resource management for a 480-employee organization with 26 locations.
Managed a $9.5M budget and 15 direct reports. Led immediate goal of
implementing value-driven business process management principles to support
the firm's rapid growth from $84M (2008) to $115M (2013).
BEECHER CARLSON - continued
Focus on: (i.) Driving evaluation, deployment, and management of IT systems
across the organization to improve operational efficiency, optimize service
delivery, and lower costs; (ii.) Implementing an effective governance
framework to manage technology in support of business needs and process
effectiveness; (iii.) Communicating and partnering with the Executive
Leadership team so they understand, value, and embrace how technology can
enhance operational processes; (iv.) Leading a cross-functional team,
implementing open communications, performance metrics, and instilling
accountability to achieve a culture of performance excellence.
Key Results:
. IMPLEMENTED A BEST PRACTICES IT MANAGEMENT INFRASTRUCTURE: Acted as a
strategic asset to the organization, developing and implementing a 3-5
year corporate technology strategy plan. Identified an initial set of
high priority technology services as part of an IT department enhancement
process. STRATEGIC IMPACT: Led complete transformation of IT,
leveraging advances in technology to provide better service for less
cost, while ensuring secure and uninterrupted operation of all systems.
. MAXIMIZED OPERATIONAL EFFICIENCY AND BUSINESS AGILITY: Planned and
executed company-wide Document Management system implementation to
streamline multi-departmental workflows and provide client
representatives a 360-degree view of the customer, their policies,
claims, quotes, and all past and current matters. STRATEGIC IMPACT:
Increased company's productivity by 40% +, reaching ROI in 18 months.
. OPTIMIZED CORPORATE DATA CENTER FOR THE CLOUD ERA, SIMPLIFYING OPERATIONS
AND REDUCING COSTS: Led complete deployment of VMWare for the Corporate
Data Center, including a fully tested IT Disaster Recovery Plan, to
provide greatest automation, business flexibility and efficiency.
STRATEGIC IMPACT: The unified data center platform (aggregated
computing, storage, networking, security, and availability services)
reduced physical hardware by 80%, while ensuring services upturn in less
than 48 hours.
. ACTED AS A PERFORMANCE LEADER AND DRIVER OF CHANGE: Continuously
benchmarked both inside and outside the industry to develop vision and a
strategic plan, in alignment with corporate goals, client needs, and
general operating requirements. STRATEGIC IMPACT: Proactively
identified opportunities throughout the organization to implement or
enhance processes: (i.) Negotiated new communication contracts that
reduced annual costs by 35%; (ii.) Decreased overall IT budget by 18%,
while increasing efficiency, production, and performance of IT functions;
(iii.) Consolidated key applications that cut IT budget by over 20%.
. IMPROVED BUSINESS PROCESSES AND PERFORMANCE THROUGH EFFECTIVE USE OF
TECHNOLOGY: Leveraged innovative thinking balanced with sound risk and
project management skills to strengthen IT infrastructure systems.
STRATEGIC IMPACT: Implemented new technology that enabled online
services for clients, decreasing amount of time to service customers by
25%, and resulting in FTE staff reduction. Designed and prepared a
virtual phone system for deployment; project expected to diminish overall
costs by $135K annually, while allowing unified communications and
efficient management of business communications.
. BUILT A SYNERGISTIC, PARTNERSHIP RELATIONSHIP WITH EXECUTIVE MANAGEMENT
TEAM: Provided expert counsel and guidance to senior leaders on IT and
its impact across a full range of business strategy, programs, services
and operational issues. STRATEGIC IMPACT: Implemented comprehensive
corporate-wide IT Policy and Procedures manuals, allowing the company to
achieve SSAE 16 Type II, SOX, and ISO compliance. Actively participated
in multiple successful M&A activities that boosted company growth;
technology integration was achieved under budget and on time during this
process.
. SHARPENED TEAM PERFORMANCE: Harnessed the synergies of the organization
and leveraged them effectively as a strategic business partner, working
closely with diverse operating units to create a cohesive program for
innovation and technology consolidation and optimization. STRATEGIC
IMPACT: Restructured application development team, introducing SDLC
processes, development standards, and company requirements guidelines,
achieving a 65% increase in productivity and improved software quality.
MILLIPORE CORPORATION, Atlanta, GA
2006-2007
$1B international Biosciences company (acquired Serologicals Corporation in
2006).
Director, Network Services and Technology
Overview: Retained from Serologicals Corporation (see below) to lead
critical global and domestic IT operations during corporate integration as
part of 1-year transition agreement. Drove all aspects of strategic
planning, IT development, deployment of resources, and day-to-day
management of systems and services.
Focus on: (i.) Leveraging technology as a business enabler and backbone
for continuous improvement to ensure cost effectiveness and optimal
quality, service reliability, and customer satisfaction; (ii.)
Standardizing processes to improve systems integrity and alignment of IT
with corporate strategic direction; (ii.) Implementing new and upgraded
technology platforms to improve client services, and enable the business to
be efficient and competitive.
Key Results:
. EXPEDITED IT INTEGRATION: Planned and executed global IT integration
(infrastructure, email, web, and ERP migration from SAP to Oracle),
streamlining cross-functional processes while minimizing the transition
impact on customers. STRATEGIC IMPACT: Successfully completed
integration in less than 12 months and at 80% of budget. Retained 100%
of corporate IT staff during transition, demonstrating the ability to
build collaboration and work streams to work together on common goals.
SEROLOGICALS CORPORATION (acquired by Millipore), Atlanta, GA
1993-2006
$300M global provider of Biological products and Enabling Technologies.
Director, Network Services and Technology (1999-2006)
Network Manager (1997-1999)
Software Developer (1993-1997)
Overview: Fast track progression through increasingly responsible
leadership roles within diverse business environments as the company
underwent significant change in business model and market focus. As
Director, network services and technology drove global (USA and Europe)
enterprise-wide IT systems, infrastructure, and resources for a $380M
corporation with 22 sites. Managed a $10.7M budget and 22 direct reports.
Focus: (i.) Collaborating with multiple stakeholders to understand
strategic and operational needs and implement an effective IT strategy;
(ii.) Effectively communicating initiatives - processes, policy changes,
system upgrades - and influencing change; (iii.) Maintaining awareness of,
identifying and presenting new technology trends; (iv.) Developing and
motivating tightly integrated IT teams, creating productive work
environments that promote initiative, quality, and service excellence; (v.)
Integrating acquisitions and divestitures, performing due diligence
activities, systems integration, and infrastructure / application mergers.
Key Results:
. CAPTURED VALUE THROUGH IT CONSOLIDATION: Key driver in successfully
consolidating 68 diverse and disconnected sites to 20, driving the
strategy and process for combining separate operational applications into
a unified information solution. STRATEGIC IMPACT: Reduced annual IT
operating costs by $1.6M, while integrating computing and communications
systems.
. DELIVERED SAP SOLUTIONS AND EXTRACTED FULL VALUE FROM THE IMPLEMENTATION:
Served as Team Leader for the deployment of Global SAP ERP across 22
sites, providing direction and guidance to a group responsible for
implementation of infrastructure, application installation, and support.
STRATEGIC IMPACT: Successfully navigated and completed project in 9
months under budget, achieving ROI within 26 months, and $1.8M SGA
reduction.
. ESTABLISHED A SUCCESSFUL GLOBAL HELP DESK: Orchestrated the
implementation of centralized software application and procedures to
effectively support the company's 600+ global employees. Leveraged deep
technology insight to address complex requirements and coordinate unique
elements to enable Serologicals Corporation to meet the ever-growing
demands of a global information economy. STRATEGIC IMPACT: Dramatically
improved quality and efficiency of IT Department, reducing response time
to customers by 30%.
Additional Independent Consulting Engagements (2007-2008)
Earlier Career Computer Programmer / Sales Manager
BRADLEY AVIATION SERVICES, Ft. Walton Beach, FL (1991-
1993)
Computer Programmer / Logistics
UNITED STATES AIR FORCE, Staff Sergeant E5, Honorable
Discharge (1982-1991)
Education Computer Sciences, University of Minnesota
Computer Programming, Troy State University
Business Administration, Phoenix University
Ongoing Development Six Sigma Greenbelt Training
Total Quality Management (TQM) Training
Cisco and Microsoft Courses
ITIL Courses
Military Leadership Courses