Manager Management
Resume:
Tatiana
Guerrero
***************.**@*****.***
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Property
management
professional
looking
to
effectively
oversee
or
assist
in
the
operation
and
financial
performance
of
a
professional
residential
or
workspace
community.
Expecting
to
meet
and
exceed
the
responsibilities
of
a
managerial
position
by
assisting
to
drive
revenue
and
positively
maintain
an
asset
with
a
respectable
market
leading
company.
Looking
forward
to
an
opportunity
to
show
off
my
creative,
comprehensive
and
self-
starting
abilities.
Experience
in
maximizing
returns
on
investments
for
shareholders.
Open
to
new
experiences
or
positions
in
which
my
skills
may
be
applied
to.
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Efficient
and
detail
oriented
professional
with
management,
sales,
analytic,
and
resolution
skills.
•
Strong
financial
analysis,
budgeting,
profit
and
loss
management
•
Knowledge
of
industry
software
systems
include
Yardi,
Yieldstar,
Corelogic,
NAA
among
various
•
marketing,
lead
generating,
database,
reporting
and
social
media
programs,
websites
and
portals.
4+
years
in
sales
•
6+
years
in
social
media
&
marketing
•
9+
years
in
customer
service
•
Experience
Bozzuto
Management
White
Plains
NY
DSF
IV-
Resident
Manager:
November
2014
–
Present
Responsible
for
increasing
luxury
property
occupancy
and
revenue.
Provide
resolution
by
managing
and
mitigating
all
staff,
resident
and
third
party
issues.
Oversee
property
and
office
administration
including
reporting,
manage
account
auditing,
oversee
leasing,
New
lease
pricing
and
renewal
negotiations
to
exceed
budgeted
benchmarks.
Manage
delinquency
through
rental
collections,
posting
rents,
daily
deposits,
and
filing
legal
proceedings
in
accordance
with
city,
county
and
state
laws.
Assist
and
report
directly
to
General
Manager,
Regional
Manager
and
ownership
group
through
daily,
weekly
and
monthly
checks
and
balances
to
include
conference
calls,
reports,
analyzed
accounting
and
projections.
DSF
IV-
Assistant
Property
Manager:
August
2014
–
November14
Assisted
Property
Manager
with
daily
operations
of
managed
asset
while
achieving
financial
goals.
Managed
delinquency,
oversaw
leasing,
resident
retention
activities
and
marketing
efforts:
Timely
managed
all
customer
service,
reporting,
promotions
and
efforts
to
achieve
goals
with
team,
vendors,
brokers,
and
partners.
Sales
&
Marketing
Associate:
January
2014
–
August
2014
Arranged
and
conducted
property
tours;
maintain
ads
and
availabilities
on
multiple
listing
•
servers;
lead
intake,
follow
up,
application
processing,
and
deal
closure.
• Created
bridges
for
new
tenants
to
pass
on
to
management.
Participate
in
the
building
of
tenant
and
management
relationships,
including
processing
work
orders
for
maintenance
and
making
sure
they
are
completed
within
a
reasonable
time
Nancy
Packes
Inc.
–
On-
Site
Leasing:
The
Dylan
May
2013
–
December
‘13
Leasing
Administrator
New
York,
New
York
• Opening
&
closing
of
on-
site
leasing
office
• Arranging
appointments
&
tours
• Maintaining
ads,
availabilities
&
pricing
on
website
and
multiple
listing
servers
• Initial
lead
follow-
up
• Broker
blasts,
comps,
data-
entry
and
report
generation
• Support
for
leasing
team
during
first
lease
up
of
new
construction;
applications,
lease
signings
&
filing
to
pass
over
new
tenant
files
to
management
Upton
Realty
Group
June
‘12
–
March
2013
NY
Licensed
Salesperson
/
Executive
Assistant
New
York,
New
York
• Posted
ads;
generating
&
following
up
with
leads;
coordinating
appointments
&
office
workshops/events
• Opening
&
closing;
billing;
reception
duties,
maintaining
office
to
provide
efficient
environment
for
conduction
of
business
• Secured
clients
through
advertising,
customer
service,
&
guidance
of
application
&
closing
procedures
Democracy
Now!
–
Spanish
Radio,
Social
Media
&
Online
Outreach
September
11
–
February
’12
New
York,
New
York
• Use
of
File
Maker
Pro,
Hootsuite,
Dotsub;
conducting
&
recording
social
media
research
&
marketing
• Supported
liaisons
with
communitarian
Spanish-
speaking
radio
stations
worldwide;
followed
up
with
subscription
&
service
confirmations;
direct
marketing:
lead
generation,
cold-
calling
Student
Technology
Consultant
September
‘07
–
July
‘10
Software
training
&
Team
leader
Wayne,
NJ
• Digital
Media
Technology
Training
-
MS
Word,
Excel,
Power
Point,
Access,
Outlook,
Publisher,
Photoshop,
SPSS,
Dreamweaver
&
Blackboard
-
Basic
to
advanced
levels
to
students,
faculty,
and
community
• Team
Leader
position
achieved
in
2008.
Scheduling,
training,
&
supervising
of
tech
team.
• Customer
Service-
Providing
network
&
desktop
troubleshooting
Education
BS
-
William
Paterson
University
(4
Year
Academic
Scholarship)
2010
Bachelor’s
Degree:
Political
Science
3.4
GPA
Minors:
Economics
and
Humanities
Honors
Track
Extra
Curriculars
Pi
Sigma
Alpha;
YDS:
VP
10’,
Secretary
09’;
Model
UN
yearly
participant.
•
Conducted
an
after-
school
English
program
in
Carhuaz,
Peru-
October
2010-
February
2011
•
Contact this candidate