Sales Assistant

Allison R. Graves

Fort Worth, TX *****

Phone 817-***-**** • E mail *********@***.***

EDUCATION

Thunderbird School of Global Management

Master of International Management (MBA) with honors, GPA: 3.77

University of Maryland at College Park

Bachelor of Science in Marketing/Bachelor of Arts in Spanish Translation, GPA: 3.5, Cum Laude

SUMMARY OF QUALIFICATIONS

• Extremely organized and detail oriented with the ability to prioritize and manage time to maximize

results

• Highly self motivated with the ability to work effectively on a team to achieve goals

• Superb written and oral communication skills in English and Spanish

• Easily adaptable to change; life long learner willing to keep up with emerging technologies

• At ease making presentations to large or small groups

• Excellent interpersonal skills and an outgoing personality that support the ability to establish contacts

and make lasting connections with people at all levels

W R I T T E N CO M MU N I CAT I O N S

Herbalife International

• Managed professional correspondence on behalf of the CEO in Spanish and English

Advantage Group International

• Utilized skills in writing composition, grammar, and editing to transcribe interviews into a report

ready format

InterAd Project at Thunderbird School of Global Management

• Wrote portions of the final marketing plan and coordinated the team’s overall presentation to our client

University of Maryland at College Park

• Wrote and produced direct mail pieces for fundraising program that resulted in reaching our

$1,000,000 goal

INTERPERSONAL SKILLS

The Container Store

• Build connections with customers to provide the best organizational solutions to meet their needs

• Effectively communicate with customers and team members on a daily basis to achieve customer

service goals

Herbalife International

• Interacted with distributors in person, by phone and via letters written on behalf of the CEO

LAX Coastal Chamber of Commerce

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• Organized networking events for executives as a means to build their business to business connections

Ibertech, Inc.

• Utilized interpersonal skills to communicate effectively across all levels of the business

• Acted as liaison between international resellers and departments at corporate headquarters

Premier School Agendas

• Interfaced and partnered with schools to meet their educational goals

• Established relationships with customers that resulted in a 90% increase in sales and an over 80%

retention rate

• Trained elementary and secondary school teachers on the use of Premier School Agendas

Cleburne Independent School District

• Communicated and interacted with parents and colleagues to resolve educational issues

• Led workshops in technology and workplace Spanish for elementary and secondary school teachers

University of Maryland at College Park / Loyola Marymount University

• Trained student and alumni telemarketers for university fundraising programs

SALES

The Container Store

• Build connections with customers to provide the best organizational solutions to meet their needs

Premier School Agendas

• Increased sales in my territory by over 90% from 60,000 units to 114,000 units in three years

• Identified new target markets generating 30% of sales from new business

• Achieved a customer retention rate of over 80%

• Earned awards for exceeding unit sales of 100,000, for exceeding personal goal of 110,000 units, for

reaching sales goal before year end, and for achieving the greatest percentage of sales goal after the

first eight months

BANCOMEXT (Internship in Mexico)

• Worked directly with business owners to develop more than 20 leads to increase exports from Puebla,

Mexico

University of Maryland at College Park

• Successfully motivated student telemarketers which led to achieving a fundraising goal of $1,000,000

WORK EXPERIENCE

The Container Store, Fort Worth, TX

2013

Present

Sales/Visual Merchandising

Fort Worth Country Day School, Fort Worth, TX

2009

Present

Substitute Teacher for Grades K 12

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dvantage Group International,

A Toronto, Ontario, Canada

2012 2014

Transcriptionist, Independent Contractor

Cleburne Independent School District, Cleburne, TX

2000 2003

Certified Teacher, Secondary Spanish and English/ESL

Ibertech, Inc.,

Bedford, TX

1999 2000

International Operations

Premier School Agendas (DBA School Specialty),

Bellingham, WA

1994 1997

Sales Representative, Southern California

Herbalife International, Los Angeles, CA

1991 1994

Assistant to Director of Publications / Assistant to Senior Vice President of Finance

LAX Coastal Chamber of Commerce,

Los Angeles, CA

1990

1991

Public Relations Assistant

Loyola Marymount University,

Los Angeles, CA

1989

1990

Phonathon Manager / Development Assistant

University of Maryland at College Park,

College Park, MD

1987 1989

Phonathon Manager / Development Assistant

Allison R. Graves

Phone 817-***-**** • E mail *********@***.***

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