Manager Project

John Jaruszewski

*** ***** ***** ******* ( Cherry Hill, New Jersey 08034

484-***-**** ( *******@****.***

NETWORK MANAGEMENT, IT SUPPORT and configurations

Seasoned IT Professional with over 25 years technical and programming

expertise encompassing technology needs assessments, systems acquisition,

integration, security, software/hardware upgrades and installations,

network administration, and end user documentation. CompTIA Security+ and

Cisco CCNA certified with keen analytical troubleshooting skills used to

identify, resolve, and prevent reoccurrence of technical issues. Proven

ability to meet deadlines as a strong project manager within budget and

able to craft solutions that boost productivity and efficiency. Excellent

communication skills when explaining technical information to non-technical

users.

Staff Management ( Technology Needs Assessment ( Systems Integration (

Systems Security

Systems Acquisition ( Emerging Technologies ( Project Management (

Relational Database

PROFESSIONAL EXPERIENCE

CMC ENERGY, Ft. Washington, Pennsylvania ( 2014-2014

Energy Conservation Services

Computer PC/Network Support Analyst

The sole resource responsible for overseeing the day to day operations of

two locations for all desktop, laptop, tablet, server, phone and

communications networks, hardware/software support, and providing first

level contact and problem resolution for all users on site and remotely

with any hardware or software technology related needs.

Responsibilities:

. Provided support to users via desk side, phone and remote connectivity,

including after hours VPN issues.

. Maintained hardware and software updates for several Windows 2003/2008

servers at multistate locations.

. Managed all changes to both Active Directory and Office 365 for all end-

user support.

Decision One, Wilmington, Delaware ( 2012-2014

IT Infrastructure Services

Site Manager / DuPont

Managing (42) individuals that comprise the teams of Inventory, Staging,

Workflow, Installation, Break-Fix, Disposal and Remote Support for the

DuPont sites in North America, Canada and Puerto Rico. Responsible for

maintaining all service level agreements (SLAs) for the Managed PC Support

Services following documented policies and processes.

LOCKHEED MARTIN, McGuire AFB, New Jersey ( 2008-2011

Government Services

HelpDesk Manager / Computer Technical Support Analyst

Provided technical, operational, and training support on computers, desktop

hardware and software packages to the United Air Force Expeditionary

Center. Assisted in the planning, designing and deploying of personal

computer support systems. Developed budgets and acted as liaison for data

transfer systems design and implementation. Installed and tested personal

computers, printers, and other peripherals; configured operating systems,

shrink-wrap programs, and applications software programs. Supported over

600 permanent users, 9,500 transient students and 9 facilities.

. JOHN JARUSZEWSKI ( Page Two ( *******@****.***

Accomplishments:

. Developed the plan for the Expeditionary Center's rollout to Vista

operating system which was 5 weeks ahead of schedule.

. Developed and wrote the Expeditionary Center HelpDesk's Continuity and

Procedure Book.

Farmers & Mechanics Bank, Burlington, New Jersey ( 1996-2007

Financial institution with $1.3B in assets, 550+ employees in a 3-county

service area.

Manager of Information Technology

Oversaw all access, functions and communications for data networks,

ensuring a 99.95% communications uptime for MPLS networks in a multi-

location environment. Monitor all network communications and activities,

providing technical support for both branch and back office locations.

Reviewed security reports on internal servers, firewalls and external

hacking and phishing attempts.

Responsible for procuring hardware, software, and supplies, including all

data and phone circuitry needed for remote locations. Maintain complete and

accurate software and hardware inventories to facilitate reporting,

planning, and auditing. Ensured support staff performed daily, weekly and

monthly backups on 70+ servers. Prepared comprehensive Disaster Recovery

plans, to include scheduling, and testing. Updated IT policies and

procedures, including preparing Sarbanes-Oxley IT documentation.

Accomplishments:

. Helped design and roll out bank's initial Wide Area Network for 18 remote

branches.

. Installed and later upgraded 40 NetWare servers from 4.x to 6.x as part

of WAN implementation and improvement.

. Directed project to upgrade from point-to-point WAN to MPLS network from

design to installation.

. Contributed significantly to the successful core financial system upgrade

from batch to on-line real time via Oracle databases.

. Lead a communications upgrade of an MPLS network to expand bandwidth and

increase speed, from initial proposal to final implementation including

the backup capability to connect in the event of circuitry failure.

PROFESSIONAL DEVELOPMENT

Comp TIA Security + (Meets DOD Directive 8570.1)

Cisco CCNA - Novell CNA

MILITARY

United States Air Force (Honorable Discharge)

DOD Secret clearance

EDUCATION

Coursework in Information Technology

Erie Community College (North), Amherst, New York

TECHNICAL SKILLS

. Cisco Routers 1701, 1703, 2801, 3640, Switches 2924, 2950, PIX

Firewalls 515, 525, VoIP Phones

. Novell 3.x, 4.x and 6.x - CNA Certified - Windows 95, 98, ME, NT,

2000, XP, Vista, 7 and 8, Server 2003 and 2008, Microsoft Office

Suite(s), Access, Visio, Powerpoint, Outlook, Office365

. Symantec pcAnywhere, Norton Internet Security, Websense Internet

Filtering Software

. Directory and Resource Administrator (DRA), Active Directory

. TrackWeb and Remedy 7.1 Ticketing Applications

. Computer Associates ARCserve, Symantec Backup Exec, ShadowProtect

Backup Software

Contact this candidate