Customer Service Sales

Objective

. Account Executive/Customer Service Position

Qualifications

. Accomplished Sales Professional with over 10 years of successful multi-

media advertising sales, marketing, client relationship management,

and customer service experience

. Proven track record in maximizing revenue potential, expanding client

base, developing and nurturing long-term relationships, and rising

client retention levels in highly competitive markets

. Specialized in marketing execution & consultation for the Los Angeles

Times and Career Builder.com. email marketing, & online reputation

management

. Extensive experience in creating innovative marketing campaigns,

tracking performance trends, and developing strategic optimization to

maximize clients ROI

Professional Experience

Pennysaver.com- Brea, California July 2014-Present

Account Executive Careermart- Promote and sells PennySaver Careermart

products within an assigned geographic area. Prospects, pursues sales

leads, visits existing and new customer, assesses customer needs and

recommends appropriate print and digital products. Meets and exceeds sales

plan goals. Grow account base by continuous acquisition of new customers

within assigned territory, develop marketing plans, sales presentations and

proposals as appropriate. Retain and penetrate existing accounts though

application of professional account management skills, including providing

on-going in-field service and customer website assistance.

The Los Angeles Times- Los Angeles, California 1997-2014

Recruitment Advertising Account Executive

. Commissioned sales experience including cold calling in print media,

online and newspaper advertising

. Performed client-focused business development and

consultative/relationship sales with major account inside/outside

sales generating significant advertising revenue with Los Angeles

Times, Latimes.com, CareerBuilder.com and Multimedia products

. Built consistent and strong track record on all key performance

indicators by consistently achieving and exceeding revenue goals.

. Possess exceptional interpersonal skills, capable of communicating

professionally and effectively with top-level managers and decision

makers

. Excellent presentation, communication and problem solving skills

. Adept at developing and cultivating successful, long term business

relationships

. Experience with MS Office applications including Word, Excel,

PowerPoint, Outlook, Salesforce.com and CRM

Professional Accomplishments

. Increased revenue significantly by presenting and closing multimedia

buys with top accounts

. 2012 - 110% over goal with revenue of over $1.2 Million

. Territory increase year over year consistently

. Recognized as consistently among the Top Performers out of over 10

reps and awarded with positions of increasing responsibility due to

outstanding sales

. Developed and managed a book of over 500 accounts worth over a million

in revenue

. Executed superb account management resulting in a consistently high

client retention rate

Mt. San Antonio college - California

Expected Graduation: March 2010

Business Administration

References available upon request

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