Customer Service Office

I RENA GRUNIS-PORTNOY

***** ******** ******, **** *, STUDIO CITY, CALIFORNIA 91604

818-***-****/****************@*****.***

OBJECTIVE

Legal Secretary with over 27 years of experience in legal administration. Adept at managing

multiple high priority tasks while maintaining a strong work ethic and a positive attitude.

Experienced in preparing legal documents such as briefs, motions, subpoenas and

discovery. Successful at maintaining complex docket systems, tracking deadlines and

coordinating depositions, meetings and conferences. Ability to maintain highest degree of

professional standard and confidentiality in all legal matters. Skilled in communicating with

clarity and diplomacy to individuals from diverse cultural backgrounds.

SKILLS PROFILE

• Excellent Organizational and Interpersonal Skills

• Microsoft Office Proficiency: Word, Excel, Outlook, Power Point

• Typing 65wpm

• Bilingual English and Russian

• Strong Problem Solver and Results Oriented

• Meticulous Attention to Detail

• Self Starter and Resourceful

• Excellent Grammar and Proofreading

• Handle All Confidential Information in a Discreet and Professional Manner

• Excellent Phone Etiquette and Ability to Handle Multi - Line Telephone Systems

• Articulate and Well Spoken

• Travel/Event Coordination and Appointment Setting

• Customer Service Oriented

PROFESSIONAL ACCOMPLISHMENTS

Assisted attorneys with trial preparation, developed trial exhibits to motions and

reviewed/organized documents for trial. Generated, typed, formatted and edited letters,

documents, motions, briefs and client forms. Managed a calendar of all court trials, motions,

appearances and depositions. Assisted and answered clients, volunteers and office staff's

questions calmly and rapidly. Acted as a communication link between directors, managers,

attorneys and volunteers. Prepared and updated all materials and forms for general public

clinics held on a weekly basis. Responsible for training new employees and volunteers.

Assisted and performed all office clerical needs such as documenting files, photocopying,

scanning, faxing, e-mailing, filing, receiving and distributing mail.

EMPLOYMENT HISTORY

Legal Secretary July 1997-

October 2014

Bet Tzedek Legal Services - Los Angeles California

• Mailed and arranged for delivery of legal correspondence to clients, witnesses and

court officials.

• Organized and maintained law libraries, documents and case files. Drafted and

generated grammatically correct office memorandums and correspondence.

• Recorded, monitored and maintained master calendar for client appointments,

meetings and court appearances.

• Composed and revised legal documents, including notices, depositions and

correspondence to adverse parties.

• Transcribed correspondence and legal documents from dictation and handwritten

notes.

• Acted as a liaison between clients, volunteers and attorneys.

• Received and distributed all incoming mail and invoices.

• Maintained all client/personnel files with utmost confidentiality.

• Proofed documents and submitted to attorneys and supervisors for review.

• Opened new client files. Coordinated and scheduled meetings and telephone

conferences.

• Booked conference rooms. Processed summonses, subpoenas and complaints.

• Performed Internet research.

• Distributed faxes in a timely manner.

• Submitted requests for travel and expense reimbursements.

• Ordered check requests and properly routed agreements and invoices through for

signature process according to office policies and procedures.

• Maintained office supplies by checking stocks and placing orders.

Legal Secretary/Administrative Assistant September 1986-

Jul. 1997

Law Offices of Neil M. Howard--Law Offices of Gary J. Kaufman

• Responsibilities include all support tasks for busy law offices.

• Prepared and filed all court documents, drafted complaints and answers.

• Contacted court clerks and scheduled hearing dates.

• Prepared files for trial including jury instructions, motions in limine, witness/exhibit

lists.

• Maintained the master calendar for client appointments and court appearances.

• Coordinated calendaring of all incoming and outgoing discovery.

• Scheduled depositions and contacted expert witnesses.

• Transcribed deposition summaries. Drafted correspondence to clients and adverse

parties. Gave Ex-Parte notice to all interested parties.

• Contacted clients to obtain information and drafted outgoing discovery responses.

• Ordered medical records, subpoenaed witnesses and police officers.

• Constructed billings to clients. Prepared settlement disbursements and negotiated

medical liens.

• Managed the receptionist area, including answering phones, greeting visitors and

responding to telephone and in person requests for information.

• Ordered all office supplies.

EDUCATION

Bachelor of Arts

California State University Northridge

Legal Secretary Degree

Watterson Business College

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