Employee Engagement, Development & Training
Resume:
KC Lewis
Mason, OH 45040
OBJECTIVES
Use my strong understanding of adult learning theory and instructional design
methods to set and reach learning initiatives driven by business objectives.
Strengthen the company’s learning environment, improve organizational agility, and
maximize employee engagement and performance.
WORK HISTORY
1/2010 - 10/2014 INSTRUCTIONAL RESOURCES DEPARTMENT
London Computer Systems, Inc - Loveland, Ohio
• Designed and implemented 90-day new employee on-boarding program
- Reduced first year turnover from 15% to <1%
Launched performance-based internal training lab for a range of learning needs:
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- multi-media courses (Camtasia, Lcctora Inspire, HTML, SQL, workbook)
- individual and unit-based courses (classroom and blended)
- eLearning (computer-based and distance training)
Designed and implemented train-the-trainer program
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• Designed and implemented world-class customer support training initiative
6/2004 - 1/2010 STAY-AT-HOME MOM
8/1994 - 6/2004 BUSINESS DEVELOPMENT MANAGER (FINAL ASSIGNMENT)
Procter & Gamble - Cincinnati, Ohio & Santa Ana, California
• Implemented category analyzes, identified outages and designed improvement
recommendations
• Managed implementation of extensive marketing programs
• Designed and globally managed new program and process training
EDUCATION
9/2015 PHD IN EDUCATION
Specialty in Instructional Design for Online Learning
Capella University
• Successfully completed all coursework and passed comprehensive exams
• Anticipate defending dissertation 9/2015
12/2010 MASTERS OF EDUCATION
Specialty in Teaching & Learning with Technology
Ashford University
5/2009 BACHELORS OF ARTS
Major in Organizational Management
Ashford University
1990 - 2007 VARIOUS COURSES OF INTERESTS
Various colleges and universities
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