Customer Service Manager

Christopher Harilal

**** *. ******* ** *** **

Melbourne, FL 32935

Phone: 321-***-****(Hm)

321-***-****(cell)

***********@*******.***

Objective

To obtain a challenging position within the accounting field where as my excellent attention to detail,

great work ethic and dedication will benefit your organization

Education

Everest University- Melbourne, FL

MBA currently pursuing

Bachelor of Science, Business Management July 2014

Associate in Science, Accounting July 2012

Summary of Skills

A business professional who possesses excellence in customer service, time management, written and oral

communications and attention to detail. A proven team player who works well both independently as well

as within a team environment. Skilled, educated and trained in:

•

• •

Principles of Accounting Financial Statement Analysis

• •

Introductory Cost/Managerial Peachtree

Accounting

• Proficiency in Microsoft Word,

PowerPoint, Outlook

• Corporate and Payroll Accounting

• Non-Profit and Tax Accounting

Experience

Holmes Regional Medical Center- Melbourne, FL April 2011 - present

Dietary: Cold Production

• Prep meals according to tally sheet with maximum production and minimum waste

• Maintain a clean and safe environment throughout the shift

• Provide excellent attention to detail

Arby's Restaurant- Melbourne, FL Aug 2010 - present

Shift Manager P/T

• Supervise drive thru, frontline cashiers, and kitchen staff to ensure quality performance

• Responsible for the training and development of new staff

• Responsible for all operations of the restaurant including balance cash registers, credit card

statements, posting data to head office, preparing daily deposits and closing the restaurant

Christopher Harilal Page 2

Experience (Continued….)

Don Guiseppe's Italian Bistro- Melbourne, FL Jan 2009 – June 2010

Pizza/Prep cook

• Accurately and tastefully prepared pizzas to customers specification

• Specialized in hand tossed New York style pizza and dough prep

• Ensured cleanliness throughout the restaurant

Cosmos Pizza- Melbourne, FL Feb 2003 – Dec 2008

Manager/Cook

• Responsible for supervising staff, employee scheduling, payroll, inventory/stock and ordering

from distributors

• Provided excellent internal and external customer service

• Prepared menu items for customers

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