IT technician

Location:

Posted:

March 03, 2015

Pittsburgh, PA

*******@*****.***

SEan Rankin

EDUCATION U N I V E RS I TY OF P I T TSBURG H – JO H NSTOWN – TEC H N ICAL

T H EATER

Studied theater arts at UPJ focusing on the technical aspects such as lighting and

sound. Much of this involved a great deal of technical knowhow to program the

l ighting and sound ques. I made Dean’s list in my Junior year

EXPERIENCE CONTRACTOR, MAGNEL L I HO ME RE MO DE L I NG

February 2014 to Present

• Running and terminating cable

• Heavy lifting

•

REPAI R TEC H N IC IA N, UBREAK I F I X

December 2013 to February 2014

• Repaired Apple, Samsung, Droid and other types of cellphones and tablets

(broken screens, boot problems, speakers, batteries)

• Worked on computers replacing motherboards (ASUS, Intel, EVGA, etc.)

V ideo Cards (NVidia, ATI, MSI…) Screens and software issues of a

m ultitude of manufacturers including ASUS, Lenovo, and HP.

• Used POS software to record t ickets and bills for customers.

• Dealt with nearly thi rty people per day to assist them with their devices.

REPAI R TEC H N IC IA N, M D OF PC

April 2013 to July 2013

• Used QuickBooks to record sales, service records and ticket information.

• Traveled to various places to work with clients on site, such as connecting

routers and connecting new systems into the network.

• Spoke with customers over the phone to resolve issues with their computer

such as runtime errors, boot problems, and other issues.

• Used TeamViewer to remote in and fix problems.

• Removed viruses and malware such as the FBI virus.

STAGE HA ND, IATSE LOCAL 3

July 2013 to Present

• Loading in and Out of various shows in Pittsburgh at places like the

Console Energy Center and the Benedum.

• Set up speakers and lighting.

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