Customer Service Sales

Brianna Plante

Assistant Manager - Urban Barn

Calgary, AB

*************@****.*** - 403-***-****

I am seeking full time employment preferably with an employer who offers possible career advancement

within.

Since graduating I have held various full and part time positions in the customer service industry. I enjoy

working with people, and am a very quick learner. I am dedicated to providing the highest standard for

customer experience at all times, remaining professional and personable simultaneously.

With strong people skills and my positive attitude, I believe if given the opportunity to work for your

organization I will be an excellent addition to your workplace.

WORK EXPERIENCE

Assistant Manager

Urban Barn - April 2014 to Present

Started as a Sales associate and was promoted to shift lead after 3 months. I was then promoted to

Assistant Manager less than 2 months later after I proved myself in sales and my position as a lead.

● Managed, coached and trained new staff.

● Exceeded sales targets and reached top sales in Canada in promotions.

● Dealt with customer related issues.

● Providing excellent customer service and knowledge about products within the store.

● Used SAP on a daily basis

Server/Bartender

Moxies Classic Grill - November 2013 to April 2014

Served multiple tables at a time.

● Opened and closed the dining room as well as the bar.

● Provided prompt and consistent service.

Server/Bartender

Buffalo Wild Wings - June 2013 to November 2013

Served multiple tables at a time as well as maintaining a clean working enviroment at all times.

● Opened and closed the bar as well as main dining room.

● Provided a high level of customer service at all times.

Pet Counsellor and Customer Service Representative

Petland Canada - September 2012 to April 2013

Completed assigned duties such as: Feeding and cleaning, overall care for animals, helped with stock

reception and organization.

● Worked as a cashier and provided friendly and helpful customer service.

● Developed knowledge of pet products and animal care.

Door Sales Consultant - Team Lead

Door-to - 2013 to 2013

2013

Telus

● Promoted and Sold Optik Tv and Internet Packages.

● 100% Commission based salary.

● Managed my own sales as well as trained new team members.

Grad Assistant

The Bridal Centre - December 2011 to May 2012

Assisted Customers in finding graduation dresses in various different colors, sizes and styles.

● Provided a consistent and professional level of customer service at all times.

Cabin Leader and Waterfront Actiities Coach

Green Bay Bible Camp - June 2010 to 2011

Worked as a Cabin Leader in kids cabins

● Organized and ran events for people of all ages.

● Taught and Coached people of all ages various waterfront sports.

● Volunteer for all 3 years.

EDUCATION

High School Diploma

Bishop Carroll High School

June 2012

ADDITIONAL INFORMATION

Key Qualifications

● Experience in customer service, and problem solving pertaining to customer related issues.

● I have a strong passion for sales and have proven that in various positions.

● Confident in training new employees and managing staff.

● Excellent computer skills including SAP.

● Experienced with inventory control and management.

● Multitasking and working under pressure/deadlines comes naturally.

● Great with people, including the general public and children.

● Eager to learn and I always am looking at how to improve myself.

Contact this candidate