Customer Service Sales

BREJHANA PORTER

**** ******* ******** *****, ********, Ga 3 0083 C: 4 04 -447-9667 *********@*****.***

Summary

Restaurant professional with 3years in FOH and BOH operations. Customer service

and food handling expertise. Skilled at memorizing menu items and orders.

Highlights

Food and beverage specialist Food safety understanding

I n -depth food and wine knowledge Works well under pressure

H igh -volume dining Highly responsible and reliable

Accomplishments

Awarded "Outstanding Employee" 2013 -Cracker Barrel

Awarded "Lowest food cost percent" 2014 - Cracker Barrel

Awarded "experienced with plated meal service and buffet setup and attendance

2014 -Delivered Event Service

Awarded "best B.E.O interpretations 2014- Delivered Event Service

Experience

Server

Jun 2014

Cracker Barrel - Norcross, GA

Assisted guests with making menu choices in an informative and helpful fashion.

Appropriately suggested additional items to customers to increase restaurant

sales.Answered questions about menu selections and made recommendations

w hen requested.

Regularly checked on guests to ensure satisfaction with each food course and

beverages.

Effectively communicated with kitchen staff regarding customer allergies, dietary

needs and other special requests.

Skillfully anticipated and addressed guests' service needs.

Delivered exceptional, friendly and fast service.

Event Staff

Feb 2013

Delivered Event Service - Norcross, GA

Consistently adhered to quality expectations and standards.

Inquired about guest satisfaction, anticipated additional needs and happily

fulfilled requests.

Prepared the buffet and salad bar for dinner service.

Promoted and endorsed the company to bring in new business.

Washed buffet, restaurant and banquet items, including silverware, dishes,

cooking utensils, equipment and displays.

Accurately recorded orders and partnered with team members to serve food and

beverages that exceeded guests' expectations.

Public Forklift Operation – Norcross,GA Aug 2011- Feb2015

Responsible for moving product or materials in a production or warehouse environment using power tools and equipment, also, Loading and

unloading tailors

Education

GED

2014

Ga Peidmont – Lithonia, GA

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