Customer Service Sales

SRAVAN SANTHOSH

**A Glass Road, Mt. Roskill Auckland 1041

021********/**************@*******.***

Career Objective

To use my skills and talent to the maximum potential for an organisation that respect and

recognizes professionalism and hard work. To obtain sales and customer service job to apply

my theoretical knowledge to the practical job environment with my strengths that include:

Substantial experience and outstanding skills in sales and customer service

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Accustomed to working in fast paced environments with the ability to think quickly

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and successfully handle difficult clients.

Excellent interpersonal skills, ability to work well with others, in both supervisory or

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support staff roles.

Willing to relocate and travel.

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Skills

Problem solving

Sales skills

Customer service

Well-developed front line customer service skills gained through over the counter retail

experience

Adaptability

Quick learner and adaptable as I understand task quickly and can easily adjust to the

changing environments.

Computer skills

Competent users of Word, Excel, PowerPoint and other software by handling technical

problems.

Teamwork

Equally able to work well as part of a team and independently, demonstrated through team

work at different Organizations

Achievements

Achieved sales target with at “Just water company”

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Represented school cricket team as a Captain

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Awarded for many services in SCOUTS & GUIDES

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Given extra responsibilities by considering effective work handling

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Professional Experience

Sales Agent at VODAFONE NZ present.

Sales Representative ( Home delivery ), Just water NZ july 2014-Present

Responsibilities included:

Determines requirements by working with customers.

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Meeting sales target

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Answers inquiries by clarifying desired information; researching, locating, and

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providing information.

Resolves problems by clarifying issues; researching and exploring answers and

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alternative solutions; implementing solutions; escalating unresolved problems.

Fulfils requests by clarifying desired information; completing transactions;

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forwarding requests.

Sells additional services by recognizing opportunities to up-sell accounts; explaining

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new features.

Keeps equipment operational by following established procedures; reporting

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malfunctions.

Updates job knowledge by participating in educational opportunities.

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Enhances organization reputation by accepting ownership for accomplishing new and

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different requests; exploring opportunities to add value to job accomplishments.

Retail Staff At United Video (Keron Trading) Oct 2014- Present

Education

.Graduate diploma in business level 7

Cornell institute of business studies NZ

Year of completion: 2014

.Electronics and instrumentation engineering(2009 to 2013)

.Bachelor of Business Administration (Distance Learning)

Shobhit University INDIA

Year of completion : 2013

Hobbies

• Watching the news and know the world around

• Travelling

• Watching and playing different Sports

References

ON REQUEST PLEASE

Contact this candidate