Customer Service Sales

OUSMAN CEESAY

**** *. ******* ****** *******, IL 60619 317-***-**** **************@*****.***

Objective: To obtain a challenging position within your dynamic organization that allows me to make a

positive

contribution and increase productivity for the organization.

Core Competencies:

• Business Management. • Retail Economics.

• Organizational Communication. • Online-line Course Management.

• Retail Management.

Education:

Governors State University, University Park, IL

Masters of Arts: Political and Justice Studies, August 2012

University of Indianapolis. Indianapolis, IN

Bachelors of Arts: International Business, International Relations, and Economics, May 2009

Experience:

Winnie Mandela Intergenerational High School (08/09-Present) Chicago, IL

Instructor/Trainer

• Directed and coordinated On-line Science Courses for 80 students considered at-risk.

• Designed and taught Technology Curriculum for high school students.

• Volunteer Teacher of Consumer Education and Mentor for young adults to advance to post-

secondary goals.

Mariah’s Fashion (06/08-09/12) Chicago, IL

Sales Associate/ Customer Service Representative

• Responsible for direct service sales and Event Based Programming (Flea-Markets and Festivals.)

Taylor Made Promotions Marketing Company (05/08-08/08) Glenview, IL

Manager Trainee Intern

• Utilized business management skills for marketing and data analysis

U-Haul International (05/07-05/08) Indianapolis, IN

Lot Service Supervisor

• Responsible for overseeing truck maintenance and equipment inventory

• Improved customer relations through direct personal service

Jimmy Jazz Clothing Store (05/06-01/07) Calumet City, IL

Assistant Manager

• Coordinated inventory management and point of sale coordination

• Ensured excellent levels of customer service through continuous coaching, mentoring and

constructive feedback; providing customers with one-on-one sales experience and by briefing them on daily

sales and product knowledge.

Donnelly’s & Sons (May-Aug 2004; May-Aug 2005) Crawfordsville, IN

• Product line worker responsible for book binding assembly

References: Available upon request

OUSMAN CEESAY

7936 S. Indiana Avenue Chicago, IL 60619 317-***-**** **************@*****.***

Information Technology Skills Activities

• •

Hardware Maintenance Janis Club (History, Political Science,

• International Relations Club)

Microsoft Office Suite

•

• African Student Association

Extended Learning Opportunities

• Economics Club of UINDY

curriculum

References: Available upon request

Contact this candidate