Desktop Support

*** ***** **.

Ypsilanti, M I *****

734-***-****

*********@*****.***

Alexander motov

Seeking a position as Desktop Support Technician with a company which will

OBJECTIVE

require me to utilize my exceptional computer skills, abilities and experience in

the help desk field to ensure the company’s success

• Over 6 years’ experience in Desktop Support

SKILLS &

A BIL ITIES

• MCP certified 2014

• TCP/IP

• Active Directory

• Software Support

• Hardware Support

• Microsoft Office 07-13

• Printer Support

• Android Support

• Highly skilled in maintaining, analyzing, t roubleshooting, and

repairing Desktops/ Laptops, hardware, software and peripherals

EXPERIENCE I N D E PE N DE N T CONTRACTOR

August 2014 – Present

• Remote Desktop Support

• Programming generic ROMS for cellphones

• Minor Scripting jobs. Example: Converting SQL to XML, etc…

H E L P DESK SUPPORT, STEFAN I N I / ROU TEONE PROJECT.

Supervisor Tamela.

22335 W 11 Mile Rd, MI 48033 248-***-****

June 2014 – August 2014 (Temporary 3 month contract).

• Help Users with any technical problems related RouteOne

software/Website.

• Guide Users through password reset, and perform password resets.

• Assist Users with the new Machine Authentication security upgrade.

DESKTOP/ I T SUPPORT, C CCP D ISTR IBU T IO NS

2007-2013

• Configured and installed new Microsoft and Linux systems

• Setup and maintained network

• Troubleshot and resolved desktop support issues

• C reated user accounts and managed access control of desktop and

Network applications

• Programmed and repaired cellphones, and designed generic f lash

ROM for Huawei m860

• Currently working as a remote desktop support, as Independent

Contractor

EDUCATION P IO NEER H I G H SCHOOL GRADUATED 2004

Web Design

• Trained coworkers to use new applications and OS

COMMUN ICATION

Supervised general assembly f loor

LEADERSHIP

REFERENCES EVAN CHEKAROV

Mechanical Engineer, Toyota Boshuku

Cellphone: 734-***-****

VSEVOLOD SOKOLOV

CEO, CCCP Distributions

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347-***-****

********@*****.***

MARSEL UZ MANOV

Director of Operations, CCCP Distributions

734-***-****

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