Customer Service Marketing
Resume:
Stefania Marino
Ottawa, Ontario K2J 4L9
********.******@****.***
I would like to take this opportunity to introduce myself. My name is Stefania Marino and I will
be graduating from LaSalle College’s Fashion Marketing program in Montreal in May. As a fan
of your company, I am writing to you because in order to graduate I must complete an internship
with the company of my choice. I would love the opportunity to complete this internship with
your company. My passion for this field, combined with my respect for your company, makes
me eager to learn more!
As a student in the Fashion Marketing program, I feel that my academic background has
equipped me with solid practical skills combined with a deep understanding of the industry. I am
very hardworking and eager to contribute my enthusiasm and up-to-date skills to your company.
Although I do not have much experience in this background my resume will give you a better
understanding of the skills I have acquired working in other fields that I believe can be brought
to your company as well. It would be a great pleasure to be chosen to intern for your company.
I would greatly appreciate the opportunity to work with and learn from you and your talented
team. I look forward to speaking with you soon.
Sincerely,
Stefania Marino
Stefania Marino
613. 979. 2085
********.******@****.***
Skills
Fluent in English, Italian, Slovakian with an intermediate level of French
Competent at managing responsibilities in a faced paced environment
Over four years experience in the public service industry
Five years of customer service experience
Proficient knowledge of Microsoft Office
Reliable and Efficient in a dynamic team setting
Education
2011-2015 Fashion Marketing, LaSalle College Montreal, QC
2006-2010 St. Pius X Catholic High School Ottawa, ON
Employment History
Marketing Assistant September 2014- Present
Keshet Technologies Ottawa, ON
Assist in helping portfolio companies with marketing activities. Responsibilities include
marketing and launch strategies, research, competitive analysis, web presence, search engine
optimization and analytics.
Merchandise Support Associate May 2014-August 2014
Giant Tiger Internship Ottawa, ON
Assisted the Hardgood Buying team. Responsibilities included helping the launch of ecommerce
by contacting vendors on a daily basis to acquire accurate information for the web launch, setting
up new listings for all new products for the buyers, Maintain plan-o-gram integrity and
merchandise standards.
Sales Associate April 2013
Dynamite Boutique Internship Ottawa, ON
Assisted in visual merchandising and layout of the store, assisted customers in the fitting rooms,
stocked new merchandise that arrived
Server January 2010- May 2014
Rockwell’s Restaurant Ottawa, ON
Provide customers with food service; manage delivery orders and process payments
Dining Server August 2008- November 2009
Fairmont Chateau Laurier Ottawa, ON
In Room Dining Server, ensured quality customer service, provided customers with in room
dining experience.
Extracurricular Activities
2014 Google Analytics Certification
2014 Google Adwords Certification
2014 Finalist and Winner for Best Business Concept at Entreprise Mode.
2013 Volunteer at Shepherd’s of Good Hope
2012 Model dresser at the Helmer Fashion Show
2012 Public Relations Coordinator for Into the Abyss Fashion Show at LaSalle College.
2011 Representative for Breakaway Tours in bringing students on overseas trips.
2010 Volunteer at the Ottawa Civic Hospital in the Continuing Care Unit
2010 Scholar’s Award for academic excellence
Interests
Crossfit training and downhill skiing. Fashion, trends and textiles. Marketing, languages and
traveling.
References available Upon Request
Contact this candidate