Benefits Management and Administration

Glenn Crane PHR, CEBS 313-***-**** ********@*****.***

Human Resources/Benefits Administration Professional

Organized and analytical business professional with effective and efficient

analysis, design, development, communication and leadership of programs and

systems in employee and executive health, welfare, pension and employee

savings plan administration. Proven results in the implementation of

payroll and benefits systems for Chrysler, Chrysler Financial, and other

companies.

Implementations . Strategic Planning . Benchmark Analysis Review

Third Party Administration Management . Customer Service .

HIPAA, ERISA, ADA, FMLA, FLSA Compliance

Career Skills/Knowledge

Benefits Administration Compensation

Relationship/Vendor Payroll Processing/Taxation

Management Personal Income Tax

Health and Welfare Benefit Defined Benefit/Defined

Plan Design Contribution Pension Plans

Customer Service Trainer Long and Short Term Disability

Employee File Maintenance Interactive Presentation Skills

Employee Communications HRIS Maintenance & Reporting

Effective Team-Building and Microsoft Office Suite

Interpersonal Skills

Career Achievements

. Managed the implementation and on schedule project completion of a third

party administrator for a retiree population with 550,000 contract

holders.

. Led the development and design of separate health and welfare plans

including medical, dental, vision, short term disability, long term

disability, lay off benefits, defined benefit plan and defined

contribution plans during company divestiture, including customer service

centers

. Executive payroll subject matter expert for the implementation of

PeopleSoft payroll.

. Lead developer of processes and procedures for the processing of

executive and international monthly payroll.

. Directed the creation of annual enrollment and summary plan description

communication materials and presentations.

. Internal Revenue Enrolled Agent. Personal income tax preparer for over

20 years. Have earned high level customer service scores continuously.

Education & Certification

Master of Science - Corporate Finance Bachelor of Science - Accounting

Walsh University, Troy, MI Lawrence Technological University,

Southfield, MI

IRS Enrolled Agent Certified Employee Benefits

Specialist (CEBS)

Professional in Human Resources (PHR)

Glenn Crane PHR, CEBS 313-***-**** ********@*****.***

Professional Experience

Sr. Manager Member Services and Audit 2014 -

present

UAW Retiree Medical Benefits Trust

Largest U.S. Private Retiree Benefit Plan

. Manage Member issues/questions to resolution

. Review and manage dependent eligibility audits

. Interface with leadership on benefit enhances/changes

. Advise Communications and Compliance teams of current issues

. Work with Carriers to assure adherence to Benefit Plan design

Sr. Manager Vendor Management and Contract Governance 2009 - 2013

. Acquired and Designed New Office Space

. Assist in the development of policies and procedures for office

administration

. Contract management, procurement and service level reporting and review

. Mange and Author request for quotes/proposals (Systems, Consultants,

etc.)

. Lead System Implementations (CRM, Investment Reporting, Risk Reporting,

etc.)

Benefits Manager - Health, Welfare, Pension and Savings 2007- 2009

Chrysler Financial

Financing Subsidiary of Chrysler LLC - Owned by Private Equity Firm

Cerberus

. Entrusted to manage $32 million dollar benefits budget for union and non-

union populations

. Managed implementation of the consolidation of several US and Canada

carriers within six months for a January 1, 2009 separation from Chrysler

LLC

. Reviewed benchmark data to develop benefit strategies, and health and

welfare plan designs

. Led Annual Enrollment communications and strategies

. Managed benefit staff and negotiated vendor contracts

. Created and delivered presentations to management and employees

. Managed relationship between Chrysler Financial and Ceridian benefits

administration

. Partnered with human resources and payroll teams

. Served alongside company executives on the Benefit Review Committee to

make final decisions on employee exception requests

. Supervised and reviewed employee defined benefit and defined contribution

retirement benefit programs

Program Manager - Corporate Benefits Management 1997 - 2007

Chrysler LLC

. Served as Relationship Manager between Chrysler and Hewitt Associates

(TPA)

. Communicated with health care vendors, employees, HR representatives and

Union Benefit Reps to resolve issues, and determined benefit eligibility

policy exception requests

. Directed information systems staff on programming changes to assure

successful solutions to data reconciliation issues

. Led annual enrollment activities with internal and external sources

. Provided leadership as a change agent for implementation of new programs

with carriers, Hewitt Associates, and information systems staff

Subject Matter Expert - Chrysler Payroll Engineering Project - PeopleSoft

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