Customer Service Manager

HELEN DANG

** ********* ******

Cabramatta, NSW *166

Email: *************@*****.***

Mob: 043*******

Career Objective

To be employed in a prosperous and ambitious environment, where I can gain valuable

skills to contribute to the development of the organisation and satisfy customer needs.

Education

2013 - 2014: Liverpool Tafe NSW

Diploma of Accounting

2012- 2013:

Completed Certificate IV of Accounting

2011: Granvile Tafe, NSW

Completed Certificate II of Retail

Employment History

2011-2013: Cashier in Fairfield fruit shop

1

2008-2010: Cashier in Villawood fruit shop

Excellent team work

•

Applied great Customer Service skills and learnt cash handling skills.

•

Key Skills

Software Skills Level of skill

MS Office 1997-2013 Word, Advanced

PowerPoint Intermediate

Excel

Internet Internet Explorer Advanced

Mozilla Firefox

Additional Skills

Bi-lingual (English and Fluent Vietnamese )

•

Awareness of Occupational Health and Safety Principles

•

Personal Qualities

Motivated, Fast learner

•

Leader, Team worker

•

Honest, Reliable

•

Hardworking, Enthusiastic

•

Well mannered, Outgoing

•

Good communicator, Attentive listener

•

Punctual, Attention to detail

•

Interests

Dancing, Music, Movies and meeting new people.

References

Domenico Caccamo, Manager in Villawood fruit shop

Phone: 041*******

Dear Sir / Madam

I had just completed Diploma in Accounting Liverpool Tafe and I also had certificate II of

Retail in Granville Tafe.

Currently I am looking for new job to learn new things and to able to gain my skill in customer

service

I used to work in several places such as shop in Flemington market, Villawood fruitshop,

Fairfield fruitshop….

My responsibility is cashier, customer service, cleaning, and I also do a lot of things ….

I am an honest person, hardworking, reliable, love learning new things, enthusiastic, also a

quick learner as well.

I really love working and trying to find a stable career to improve my skill and gain my

experience.

I am available from Monday to Friday and weekend

If you are interested please contact me following number: 044********

Or my email address: *************@*****.***

I hope I will have an opportunity to join in your workplace. I am looking forward for your

answer. During the time of waiting thank you very much.

Yours Faithfully

Helen Dang

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