Administrative Assistant

ROSEMARIE WEISE

C: 954-***-**** * H: 754-***-****

*.*******@*****.***

**************@*****.***

ADMINISTRATIVE ASSISTANT

High potential Senior Administrative Assistant with over twenty-six years of experience

offering creative, accurate, exceptional communication, secretarial, and problem solving

skills to bring a remarkable change in the overall efficiency of the office.

Increased patient retention.

SYNOPSIS OF •

ACHIEVEMEN 1. Re-established key clients utilizing persuasion/suggestion skills.

TS 2. Proactive planning leading to increase morale within the department.

3. Providing secretarial support to Projects

PROFESSIONAL EXPERIENCE

UNIVERSITY HOSPITAL OF THE WEST INDIES PRIVATE WING LTD.

Kingston,

Jamaica, W.I.

Administrative Assistant 1995 – 2014

Schedule and coordinate meetings and appointments for supervisors and managers;

•

Maintain utmost discretion when dealing with sensitive topics;

•

Typed documents such as correspondence, drafts, memos and emails and prepared

•

reports weekly for management;

Opened, sort and distributed incoming messages and correspondence;

•

Greeted visitors and determined to whom and when they could speak with specific

•

individuals;

Recorded, transcribed and distributed minutes of meetings;

•

Order workplace supplies and maintain record;

•

Answered telephone and electronic enquiries and forwarded telephone calls and

•

messages to appropriate person

ROSEMARIE WEISE

Page 2

MINISTRY OF FINANCE & PLANNING Kingston, Jamaica, W.I.

Secretary 1988 – 1995

Prepare, Record, check over and proofread correspondence, invoices, presentations,

•

brochures, publications, reports and relevant material;

Open and distribute incoming regular and electronic mail and other material and co-

•

ordinate the flow of information internally and with other departments and

organizations;

Set up and uphold manual and automated information filing systems;

•

Schedule and verify appointments and meetings of managers;

•

Answered telephone and electronic enquiries and forwarded telephone calls and

•

messages to appropriate person;

Greeted visitors, determine nature of dealing and send visitors to correct person

•

JOB TRAINING

Be a Better Communicator

Delivering Service Excellence

EDUCATION

Associate Degree in Business Studies, Excelsior Community College, Kingston, Jamaica,

W.I.

Certificate in Computer Applications, Excelsior Community College, Kingston, Jamaica,

W.I.

Certified Professional Secretary, The Priory School, Kingston, Jamaica W.I.

TECHNICAL EXPERTISE

Office Equipment: Fax machines, photocopiers and general office equipment.

Computer: Spreadsheets, word processing, typing speed: 40 WPM

MS Office: Word, Excel

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