Customer Service Manager

NICOLE L. MERCIER

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OAKVILLE, CT 06779

CELL: 203-***-**** HOME: 860-***-****

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OBJECTIVE: LOOKING FOR A SUITABLE POSITION WITH A COMPANY THAT OFFERS A FRIENDLY AND SUPPORTIVE

ENVIRONMENT. A POSITION THAT WILL HELP ME GROW WITHIN A COMPANY TO UTILIZE MY POTENTIALS TO THE

FULLEST.

STRENGTHS: MICROSOFT OFFICE, SOME QUICKBOOKS, TYPE 60 WPM

EDUCATION: NAUGATUCK VALLEY COMMUNITY COLLEGE

ACCOUNTING 2009 - PRESENT

COMPUTER

SKILLS: MICROSOFT WORD, EXCEL, POWERPOINT, INTRODUCTION TO QUICKBOOKS

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WORK GOOD IDEAS A PARENT TEACHER STORE

EXPERIENCE: ASSISTANT MANAGER NOVEMBER 2011 - PRESENT

● CUSTOMER SERVICE

● SOCIAL MEDIA MARKETING

● MANAGE PURCHASE ORDER ACCOUNTS

● REGISTER RECONCILER

● IN CHARGE OF IN HOUSE MARKETING DISPLAYS

● MAINTAIN ACCURATE INVENTORY COUNT

● RECEIVE IN FREIGHT

● CASHIER, PREPARING DEPOSITS

● LIGHT OFFICE WORK (FAXING, FILING, MAILING)

BATH AND BODY WORKS

SEASONAL POSITION OCTOBER 2011 - JANUARY 2012

● CUSTOMER SERVICE

● PRODUCT PLACEMENT

● CASHIER

● SALES

REFERENCES: AVAILABLE UPON REQUEST.

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