Customer Service Technician

Mary Trang

**** ****** *** . *** ****, CA ***** Phone: 408-***-****

*******@*****.***

Objective: Seeking an Electronic Technician position with opportunity to

advance in the company.

Highlights: . Over 20 years experience as an electronic technician, 7

years as a lead.

. AS Degree in Electronic, San Jose City College.

. Experienced with reworking, touch up, troubleshooting, and testing to

a component level.

. Familiar with test equipments such as DVM, Oscilloscope, Function

Generator, Capacitance meter, and various hand tools.

. Excellent communication skills with engineers as well as line staff.

. Computer skills include Windows, MS Word, Excel, Access, and Ten Key.

Experience:

Sanmina-SCI San Jose, CA

Test Technician 01/12 to 11/14

Using Takaya Flying Probe test systems to test prototype print circuit

boards.

Responsible for verifying the board problems and reporting the failures to

engineers.

Nextest-Teradyne San Jose,CA

Test Technician 08/10 to 10/11

Using failure scripts, schematic and software diagnostics to debug and

repair boards to component level.

Logging and maintaining debug data as a data tracking tool.

Responsible for capturing and reporting failures to engineers and

supervisor.

Sunrise Telecom

San Jose, CA

Test Technician - RMA 08/07 to 01/10

Set up and calibrated test systems as well as related equipment per work

instructions and test procedures.

Reported and documented test failures and send failed equipment for repair

with failure description.

Inspected the physical condition of repaired items and report defects.

Peripheral Computer Support Fremont, CA

Test Technician 10/96 to 06/06

. Tested functions of electronic assemblies, components, and parts

according to established procedures.

. Troubleshoot and repaired a variety of boards from a system to

component level.

. Identified problems, diagnosed causes, and determined corrective

actions.

. Assisted subordinates and supervisors in identifying and resolving

problems.

. Responded to written and telephone requests for more components or

parts.

Teradyne - Megatest Division San Jose, CA

Test Technician 06/95 to 10/96

. Tested and debugged new boards from manufacturing.

. Troubleshoot and repaired boards of final system and customer site

from a system to component level.

Maxtor - Maxoptix Corporation San Jose, CA

Electronic Technician 01/87 to 06/95.

Tested and debugged PCB from manufacturing and customer service.

Worked with engineers developing test plans for new products, and helped

resolve any problem.

Performed failure analysis on Magneto-Optical drive.

Education:

San Jose City College San Jose, CA

Association of Science in Electronic 1986

San Jose Computer Academy, Inc. San Jose, CA

Computerized Accounting 2007

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