Amber Rodriguez
Houston, TX
**********@*******.*** - 830-***-****
I worked as an Office Manager for a business named Smooth Image. Worked with excel, Microsoft word on a daily basis. Greeted customers, answered telephone, handled paperwork, money handling and sensitive data. Many things interest me yet I would say I lean more towards computer work. I've grown so well with computers and still learning as I go along.
The customer to me is always right no matter what the situation and if they still feel still feel unpleased there is always some type of compromise both parties can agree to. What motivates me to do my best would be self accomplishment, getting tasks done above and beyond expected. Also, others pleased with my work which motivates to strive even more.
Work Experience
Apparel Sales Associate
Academy Sports & Outdoors - Eagle Pass, TX
September 2014 to February 2015
Responsibilities
Keep customers happy and excited to return to Academy, merchandising. Work in a fast pace work environment, keep section assigned to me proper and presentable to customer eyes. Scan merchandise for deals or mark downs. Type, print and display new signage. Retag, fold, hang merchandise to company standards. Check company network for unknown price of item, print spreadsheets and find sku or item number.
Accomplishments
Working with many other employees was a first for me, I have enjoyed it and got along with every single employee. In there eyes they see me as a kind, motivated person ready to face each day with a smile. I'm sure when I move back to Houston I will be missed.
Skills Used
Retail skills, high customer service skills, communications skills, computer skills and interpersonal skills. Those are just few of many which came in handy while working at this job.
Spirirt of Halloween Sales Associate
Spirit of Halloween - Eagle Pass, TX
August 2014 to November 2014
Responsibilities
Attend to customers, make sales, cash handling, set up registers, set up store, merchandise, receive freight, scan new merchandise, load and unload pallets. Check network for inventory and information.
Accomplishments
During my time with this job I found out I had more skills than I knew of and learned new skills. I was a very helpful part of the entire 2014 Halloween season operation for the seasonal store.
Skills Used
Customer service skills, computer skills, ability to handle stressful and demanding work environment. Also countless others.
Secretary/Office Manager
Smooth Image - Eagle Pass, TX
August 2011 to April 2013
Responsibilities
Constant use of Excel and Microsoft Word. Sort files. Complete paperwork. Greet guest as they walk in, answer questions I was qualified to answer, schedule appointments. Maintain work environment. Book keeping. Accomplish tasks set daily by boss. Learning how to handle invoices, attend meetings. Calling patients to remind them of appointments.
Accomplishments
Definitely set a higher standard than expected. Commended performance certificate from owner.
Skills Used
Communication, interpersonal, data entry, filing skills, majority of computer skills. Data analysis. Bilingual skills. Mathematical skills. Organization skills. Customer relations skills.
Education
Health and science
Houston Community College - Houston, TX
2013 to 2016
Skills
Excel, Microsoft Word, 50+ wpm. 10-key skills. Ability to handle invoices. Bilingual(Spanish). Analyzing and problem-solving skills. Cash handling. Critical thinking skills. Organize files in chronological, numerical and alphabetical order. Excellent communication skills. Superb interpersonal skills such as, complex thinking, great attention to detail, deals with working under pressure or intense environment very well. Quick learning and recollection skills. Excellent customer service skills. Keeping track of inventory. Merchandising and retail skills. Effective influencing and negotiation skills.
Groups
Soreal Adult Team
May 2013 to Present
Soreal Dance Studio, has an adult competition team which I am a part of. My team building skills, learning, growing, teaching has advanced so much for such a short amount of time. My commitment to other projects and other aspects of my life have strengthened by 100%. Being a member of this team also will not interfere with work duties at all.
Lakewood Young Adults
October 2013 to Present
I attend regularly at Lakewood Church for Young Adult Service Sunday nights. Being a regular has moved and shown me more than I can type.
Additional Information
Currently in Houston. Available for face to face interview.
References
Sarah Flores
Owner and Manager of Spirit of Halloween
Ray Rivera
Manager from Spirit of Halloween
Angie Rodriguez
Owner of Smooth Image