Customer Service Sales

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KATHLEEN P. AMBOY

Cluster subd., Sta. Rita Batangas City

Contact Number: +63-908*******

Email Address: *.*****@*****.***

CAREER OBJECTIVE:

To use the best of my abilities and actively participate and contribute in your firm as an individual in a team where I could manipulate my acquired knowledge and skills and be part of a highly progressive company.

EDUCATIONAL BACKGROUND:

TERTIARY

Bachelor of Science in Tourism

De La Salle Lipa

1962 J.P. Laurel National Highway, Lipa City, Batangas Philippines

2006 – 2010

WORK EXPERIENCE:

Property Shop Investment LLC

Data Entry cum Receptionist

M floor, Al Muhairy Center Khalidiya St. Abu Dhabi UAE

August 11, 2014 – December 11, 2014

* Answers and Assist telephone calls inquiries

* Handles paper works through email and fax messages

* Welcome guests and clients by greeting them

* Maintain clean and safe reception by complying with rules and regulation

* Handles unit approvals sent by the agents

Honda Cars Batangas

Sales Consultant

Diversion Rd., Bolbok Batangas City, Philippines

January 14, 2013 – April 05, 2014

* Assist clients by giving accurate information in their desired units

* Handles paper works during releases and saturations

* Performs tasks during duties on events and mall display

First Flight Travel and Tours

Customer Relation Ofiicer and Administration Assistant

Lipa City Batangas, Philippines

March 15, 2011 – May 27, 2012

* Answers and Assist telephone calls

* Handles paper works through email and fax messages

* Provides information request by clients

Zest Air

Customer Service Agent

Domestic Road Pasay City, Philippines

November 30, 2010 – February 26, 2011

* Ensures traveling customers receive friendly and efficient assistance

* Checks in the passengers to ensure they have right tickets to their desired destinations

SKILLS:

Excellent knowledge in Microsoft Office (MS Word, Excel, Powerpoint), Fidelio and operation of basic office equipment like photo copier and fax machine. Knowledgeable in handling Passenger Assistance and Complaints.

* Excellent customer service skills.

* Excellent sales, negotiation and promotion skills.

* Excellent verbal and written communication skills.

* Strong interpersonal, office administration and multitasking skills.

* Natural flair and ability to work on own initiative or as part of team.

* Excellent listening skills with a strong attention to detail.

* Can work on shifting schedule.

* Fast learner and willing to be trained

* Reliable and Adaptable

PERSONAL BACKGROUND:

Name : Kathleen P. Amboy

Date of Birth : March 08, 1990

Gender : Female

Place of Birth : Batangas City, Philippines

Citizenship : Filipino

Status : Married

Height : 5”2

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