Office Tech Support

ROHAN KETWAROO

TELECOMMUNICATIONS SUPERVISOR

EXPERIENCE

BRONX DISTRICT TELECOMMUNICATIONS SUPERVISOR

ATTORNEY’S OFFICE

Successfully stepped up to take over the Telecommunications Supervisors’

Bronx, NY tasks upon his departure with little guidance Such tasks include:

+ Manage and maintain VOIP phone and fax lines in four (4) different

2014 – present

buildings supporting over 1,000 users in the Bronx.

+ Work in conjunction with DoITT to program VOIP phones to

connect to office network structure.

+ Place service calls through Verizon’s eTicket program and

monitored each ticket throughout its completion.

BRONX DISTRICT DESKTOP PUBLISHER

+ Generate Annual Report for office; listing budget information and

ATTORNEY’S OFFICE

Bronx, NY resources pertaining to the offices' fiscal operations as well as

2009 – present bureau specific data.

+ Responsible for reporting statistics of NYC budget as well as

criminal record statistics (arrests, prosecutions, etc.) to provide a

comparison of other boroughs to Mayor’s office.

+ Developed marketing materials for special events, e.g. promotional

banners, flyers, posters, programs and brochures using applications

such as Microsoft Publisher, PowerPoint and Adobe InDesign.

BRONX DISTRICT WEB ADMINISTRATOR / TECH SUPPORT

+ Developed and managed internal and external websites for agency

ATTORNEY’S OFFICE

Bronx, NY using language skills such as HTML5, JavaScript and CSS3.

+

2003 – present

Efficiently publish and upload important community events, press

releases, office notices and maintain up to date contact information

for administrative executives for the Bronx District Attorney.

+ Oversee the maintenance and creation of LexisNexis’ "HotDocs," a

web application document template creator.

EDUCATION

LEHMAN COLLEGE BACHELOR OF SCIENCE

Bronx, NY Computer Information Systems with a heavy focus in Computer Imaging

1999 – 2003 and Design.

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