Frances Burgess
Campus: *** Wilson Rd, East Lansing, MI 48825
Permanent: 5295 Blaine SE Kentwood, MI 49508
Cell (616) 617–1646 ********@***.***
Education
Bachelor of Arts, Psychology
Michigan State University East Lansing, MI May 2017
Experience
Night Receptionist April 2013-present
MSU Residential and Hospitality Services East Lansing, MI
Control building security by monitoring individuals who enter Wonders Hall
Responsible for checking building premises to ensure resident safety
Packer Summer 2014
Pridgeon and Clay Factory Grand Rapids, MI
Responsible for accurately sorting car parts purchased by customer
Maintained quality control by checking all parts for damage
Prepared packages for mailing by labeling, weighing, and entering shipment information
into company database
Sales Associate October 2013 – May 2014
New York and Company Okemos, MI
Utilized communication skills to inform customers of store sales and promotions
Completed financial transactions for customers ensuring speed and accuracy
Server Fall 2013
MSU Culinary Services East Lansing, MI
Served cafeteria customers efficiently and with a positive attitude, focusing on customer
satisfaction
Utilized teamwork skills to ensure successful food preparation
Team Member August 2012 – August 2013
Tim Hortons Wyoming, MI
Operated the cash register during customer purchases
Prepared coffee, sandwiches, and other customer orders
Skills Profile
Over four years of Spanish background
Proficient in Microsoft Word, Excel, Power Point and Adobe Photoshop
Completed coursework in Industrial and Organizational Psychology at Michigan State
University