Frances Burgess

Campus: *** Wilson Rd, East Lansing, MI 48825

Permanent: 5295 Blaine SE Kentwood, MI 49508

Cell (616) 617–1646 acojcy@r.postjobfree.com

Education

Bachelor of Arts, Psychology

Michigan State University East Lansing, MI May 2017

Experience

Night Receptionist April 2013-present

MSU Residential and Hospitality Services East Lansing, MI

Control building security by monitoring individuals who enter Wonders Hall

Responsible for checking building premises to ensure resident safety

Packer Summer 2014

Pridgeon and Clay Factory Grand Rapids, MI

Responsible for accurately sorting car parts purchased by customer

Maintained quality control by checking all parts for damage

Prepared packages for mailing by labeling, weighing, and entering shipment information

into company database

Sales Associate October 2013 – May 2014

New York and Company Okemos, MI

Utilized communication skills to inform customers of store sales and promotions

Completed financial transactions for customers ensuring speed and accuracy

Server Fall 2013

MSU Culinary Services East Lansing, MI

Served cafeteria customers efficiently and with a positive attitude, focusing on customer

satisfaction

Utilized teamwork skills to ensure successful food preparation

Team Member August 2012 – August 2013

Tim Hortons Wyoming, MI

Operated the cash register during customer purchases

Prepared coffee, sandwiches, and other customer orders

Skills Profile

Over four years of Spanish background

Proficient in Microsoft Word, Excel, Power Point and Adobe Photoshop

Completed coursework in Industrial and Organizational Psychology at Michigan State

University

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