April D Tyler
Winter Haven, FL *3881
Cell: 678-***-****
************@*****.***
Summary
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To maximize RevPAR and GOP to a level of profit to achieve huge growth!
. Effectively maximize revenues and profitability.
. Excellent at identifying potential business in local market.
. Excellent experience in developing and implementing a variety of
corporate programs.
. Including those that must comply with cooperate, state, and federal
guidelines.
. Skilled in developing department budgets and creating department
objectives.
Skills
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. Developed maximum profits through cost and labor control
. Maintained the highest standard of services to the guests,
including maintenance and cleanliness for the guests' rooms and
associated facilities
. Clearly described, assigned, and delegated responsibility and
authority for certain operations to various sub departments
. Coordinated and implemented sales and marketing activities for
the property.
. Front Desk, Housekeeping & Sales Management
. Accounts Receivable and Payable
. Quick Books Pro & Microsoft Office
. Reports for Tax & Payroll
Employment
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Starwood Capital
Extended Stay Division
Intown Suites
General Manager
December 2010- Present
General Manager,
. Using hotel resources to maximize guests' satisfaction & optimize
revenues.
. Representing the hotel in the market place ant develop relationships
with key accounts.
. Analyzing statistical information and drawing conclusions from it.
. Developing and implementing staff training programs.
. Ensuring the accurate and timely submission of payroll data to the
corporate office.
. Continuously developing the hotels brand.
. Providing the hotel owners with regular reports on the hotels
operating objectives and fiscal performance.
. Aggressively managing all the independent revenue and expense areas
to ensure profitability.
. Conduct disciplinary actions against staff, including terminations.
. Accurately forecasting revenues/expenses.
Metro Extended Stay Hotel 770-***-****
652 Buford Drive
Lawrenceville, GA 30045
November 2008 - Dec 2010
General Manager,
. Ensure that all employees are trained for their positions to
maximize service, production and efficiency
. Conduct employee performance evaluations as prescribed, control
staffing
. Maximize profits and control costs
. Manage property operations on a day to day basis to assure
optimum performance and continual improvement in guest service,
employee professionalism and performance, sales/marketing, property
appearance, and profit
. Ensure the property is well maintained and that all mechanical
equipment is in good working order
Aquarius Motels
301 12th Ave N 843-***-****
Myrtle Beach, SC 29577
June 2000- October 2008
General Manager,
Managed corporate office and 124 room motel, including all Employees.
Responsible for Sales Tax, Payroll, Accounts Receivable and Payable.
Responsible for all Marketing and Group Sales.
. Conducted appropriate meetings and coordinated with the other
department heads to ensure that proper communication lead to guest
satisfaction and maximum profit and productivity
. Coordinated, directed and managed the staff and hotel operations
to achieve profitability, guest satisfaction and efficiency while
maintaining standards set by the company
. Monitored the collection of in-house guest balances
. Direct billed receivables and handled commission payments by
vendors
Tyler's Well Drilling & Irrigation
3292 Pine View Drive 07-93/10-07
Loris, SC 29569
Owner, Office Manager, Bookkeeper.
Created A Profitable Well Drilling &Irrigation Company.
Responsible for all DHEC compliance forms and regulations.
? Quick Books Pro proficient.
? All Banking and Tax preparations requirements.
? Customer Relations and scheduling
References
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Due upon request