Manager Management
Resume:
Jeffrey T. Pickard
Harrisburg PA 17112
Career Summary
Experienced in transportation and logistics management with
progressive responsibilities in employee supervision, customer
service, budget management, sale/marketing and general administration.
Education and Training
Penn State (Middletown Campus) - Coursework in Psychology
Harrisburg Area Community College - 1999 Associates Psychology
Rockhurst University Continuing Education Center - Management seminars
in Team Building, Creative Leadership, Speaking on Paper.
J.J Keller & Associates - CSA 2010 guidelines, Smith System training,
U.S DOT Hours of Service rules and regulations.
Career Experience
AEX Group - 2011 to Current
Operations Manager
Supervise 30 independent contractors and 4 hourly employees at
multiple locations in Pennsylvania and Maryland.
Implement route optimization processes and strategic consolidation
planning to cost effectively execute 1,000 critical deliveries daily.
Institute safety procedures focused on customer product security and
regulatory compliance involving last mile shipments.
Review P&L daily ensuring contract settlements are processed
accurately.
Penske Logistics - 2005 to 2011
Operations Supervisor Pepsi Dedicated Fleet
Supervise 30 company drivers monitoring attendance, productivity,
and other performance markers daily
Establish lane based strategy to meet customers on time delivery
expectations
Integrated 3PL opportunities to increase fleet utilization and revenue
while eliminate empty miles
Conduct driver orientation including DOT compliance and technology
training
Napa Transportation - 2004 to 2005 - Mechanicsburg PA
Operations Manager
Supervise 25 hourly and 40 company drivers and owner-operators
Monitor, assign, and maintain power units, dry vans and refrigerated
trailers to ensure 100 percent on-time service
Plan, staff, and execute local P&D operation schedule over three
shifts
Monitor driver compliance to all state and federal DOT regulations
Training all new employees on company technology.
Transcorp Enterprise - 2003 to 2004 - Harrisburg PA
Dispatch/Outbound Coordinator
Oversee the daily activities of up to 40 independent contractors
Schedule deliveries to meet railroad cut off and customer
requirements
Assign appropriate equipment to assure cost-effectiveness while
meeting our customers on-time delivery expectations.
Pennsylvania Delivery Systems - 1997 to 2003 - Middletown PA
Manager of Corporate Operations
Supervise 50 company drivers 20 o/o, 9 office personal, and 5 fleet
mechanics
Utilizes business development practices with current and prospective
customers
Establish customer accounts, set rates, and approve contracts
Prepare budget recommendations, operates within budget guidelines,
prepares and presents daily revenue/expense analysis
Interviews, hires, disciplines and terminates employees as following
corrective action outlines
Assures compliance with all DOT rules and regulations
Computer Skills
Proficient in all Microsoft and Windows operating systems along with
Transportation Management Systems (TMS) i2 version, Logistics
Management Systems (LMS) Aither Systems, Rockhopper, Gensuite,
TruckWin, NS Trace systems, Cell Comm.
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