Sales Administrative Assistant

Earlita Markham

*** ******** ***** - **** ***, Cortland, IL 60112 Cell: 630-***-**** E-mail: **************@*****.***

Professional Summary

A dedicated, energetic administrative professional with over 12 years’ experience in the financial and investment services industry.

A detailed liaison who increased sales and profits by reviewing and analyzing process gaps and creating a more efficient and productive

selling environment.

An adaptable, focused associate skilled at creating and handling confidential client files; facilitating client/prospect product seminars;

and organizing an office for efficiency to increase product sales.

Key Skills

Experience

Administrative Assistant

• Earthmover Financial Partners, Aurora, IL April 2005 – December 2014

• Valley West Community Hospital, Sandwich, IL – Internship June 2013- July 2013

• Ecker Center for Mental Health, Elgin, IL - Volunteer December 2012 – February 2013

• Faith Assembly Church, Elburn, IL June 2007 - October 2010

Key Accomplishments:

Determined how to resourcefully transition a financial services’ sales office to compliant business practices in order to meet

regulatory compliance standards.

Developed and implemented significant process improvements in lead generation and office procedures which increased

customer sales by more than 25%.

Created a needs analysis and case notes tracking system to document the recommendation of products and services to clients.

Education

Waubonsee Community College, Sugar Grove, IL

Associate in Applied Science, Health Information Technology- Graduate 2013

Member of the National Technical Society

Technical Proficiency

Microsoft Office Suite: Word, Excel, PowerPoint, Publisher and Access

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