Manager/Technician

JENRY MARTIN

**** *. *** ****** *****: 786-***-****

Hialeah, FL 33012 Email: ***********@*****.***

A versatile and results-driven IT Professional with 10+ years of experience resolving equipment functional issues, optimizing

IT & BIOMEDICAL ENGINEER

system performance, and advancing technical platforms across diverse industries. Strong technical proficiency with a keen

ability to quickly identify and resolve system and instrumentation issues. Maintain expert working knowledge of relevant

technologies and evolving trends. Seeking to apply unique blend of technical, engineering, and management talents to support

and contribute to the advancement of medical technology, instrumentation, and applications.

AREAS OF EXPERTISE

Project Management /Support Product Development / Launch Leadership / Training

Research / Development Technical Writing / Report Cross Functional Collaboration

Medical Equipment / Technology Data Control / Analysis Risk Management / Control

System Installation / Repair End User Training / Support Problem Resolution

Applied biomechanics and physics methodologies to support development, testing, and launch of medical

MEDICAL I NSTRUMENTATION & DEVICE SUPPORT

equipment and devices.

Evaluated instrumentation and devices to identify and resolve functioning issues regarding system

integration, software compatibility, and end-user application.

Assisted sales and installation team in equipment set-up, end-user training, and technical support.

Trained medical and clinic professionals on system applications, utilization, and support.

Compiled and evaluated biological data for development and assessment of human bio-behavioral systems.

Troubleshoot and repair functioning issues of multiple cell phone brands, including Android, Apple, and

I T FIELD SERVICE & SUPPORT

Samsung, quickly identifying and resolving issues.

Installed cable and satellite dish equipment, ensure proper functioning, and support customers with

equipment repair and upgrade.

Analyze, diagnose, and correct system performance issues in many brands of computers, copy machines,

scanners, fax machines, and printers. Demonstrated working knowledge includes Xerox, Toshiba, HP, Apple,

Dell, Asus, and Lenovo.

Assist end-users with de-bugging systems, troubleshooting operational issues, upgrading platforms, and

transferring system data.

Responsible for all managerial logistics of being a store manager. Opening and closing of the store, delegating

M ANAGERIAL E XPERTISE

work tasked, inventory logistics, verifying cash register till, employee hours & timesheets, store bank deposits

General Software Applications - QuickBooks, Microsoft Office Professional Suite, Windows & Macintosh

T ECHNICAL EXPERTISE

Operating Systems, Windows Servers TCP / IP, IBM, Macintosh Systems

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Cellular Phone & Network Repair - Android, Apple, I-Phone, Cable and dish satellite installation

Equipment Repair - Computers, office equipment (scanners), fax machines, printers, etc. (Xerox, Toshiba, HP,

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Apple, Dell, Asus, Lenovo, etc.)

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HILL-ROM CORPORATION, FIELD SERVICE REPRESENTATIVE, DANIA BEACH, FL 06/2009 – PRESENT

WORK HISTORY

ANTILLEAN MARINE, EQUIPMENT CONTROLLER, MIAMI, FL 03/2007 – 05/2009

MIAMI-DADE ELECTIONS DEPARTMENT, LOGISTICS TECHNICIAN, DORAL, FL 05/2006 – 02/2007

DISCOUNT AUTO PARTS, STORE MANAGER, MARATHON, FL 07/2002 – 06/2006

E DUCATION

Bachelor of Science, Biomedical Engineering, National University, Online Degree Program 2004

Business Trade, Mortgage Broker, Miami School of Real Estate, Diploma 2008

High School, General Studies, Miami Springs High, Diploma 2002

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