Management Director
Resume:
MISSION: TO PROVIDE LEADERSHIP THAT PRODUCES QUALITY OUTCOMES FOR THOSE WE SERVE, WHILE
PROMOTING INNOVATIVE PRACTICES THROUGH THE USE OF TECHNOLOGY AND EMERGING TRENDS THAT
SUPPORT AN ACCOUNTABLE, EXPANDING, REWARDING AND INCLUSIVE WORK ENVIRONMENT FOR
EMPLOYEES.
KENNETH F. JOE SR., MS, MS
(770) 289- 7544 cell • 770-***-**** home • 7642 Garland Circle; Atlanta, GA 30349 • *************@*******.***
EXPERIENCE SUMMARY: 25 years of experience in Child Welfare/Residential Services; in both the public and private
sectors. An experienced Leader who has been successful in both the Private & Public Sectors of Child Welfare. Proven
track record in providing Strategic Planning, Acting as a Change Agent, Motivating Staff, Effectively Managing operating
budgets in excess of $250 million, Experienced in managing Development/Special Events Managers & a Proven Track
Record of Growing Agencies & Programs. Registered Lobbyist, State of Georgia.
EXPERIENCE HISTORY
2007-Present Care Enough, LLC Lobbyist, Author, Child Advocate - Consultant
FIGHTING AGAINST CHILD ABUSE AND NEGLECT, SEXUAL ASSAULT AND SEX TRAFFICKING.
• Services: Lobbyist
• Keynote, Seminars & Workshops
• Retreat Facilitator
• Consultant – Child Welfare/Child Protection, Mental Health, Sexual Abuse
2013 -2014 C5 Georgia (Contract) Vice-President of Operations
Atlanta, GA
• Oversight of all Operations & Programs
• Reorganized Development Department
• Increased the ask to foundations and corporations by 1.5 million
• Increased Corporate Partnering through “Company Sponsorship” of Programs
• Increased Revenue & Decreased Cost through Corporate Funding of Programs
• Increased Volunteer Opportunities for Corporate Partners through improved database management and outreach
• Created road map to offering all programming as fee-for-service programming to private customers
• Developed a comprehensive data management-performance based CQI model
• Created change management process to move agency towards growth & accountability
2012 -2013 FAMILY TIES, INC. (Contract) Chief Operating Officer Atlanta, GA
• Spearheaded process to collect $93,000 of aged receivables from previous fiscal year.
• Revised Employee Probationary & Annual Evaluation Process to include merit & bonus
• Led Migration to new Data System that includes automatic DFCS Billing & Medicaid. Savings will be $80,000.
• Brought in Back-Office Vendor to organize all finance area and processes. Financial Section is now reorganized
to maintain standards and processes. Will result in up-to $40,000 annual savings.
• Led Agency on path to serve Adult Mental Health customers
• Developed processes and cultural change that led to agencies highest Medicaid Audit score 96%
• Manage all contracts with vendors and funders
2011-2005 DIVISION OF FAMILY & CHILDREN SERVICES - DFCS-HUMAN SERVICES
DFCS State DFCS Chief Administrator Atlanta, GA
• Created monitoring system for all state Prevention Contracts
• Created multi-Agency workgroup: Department of Behavioral Health, Public Health and DFCS to better monitor
shared outcomes and contracts. This group still meets and has expanded to include the DJJ Commissioner.
• Implemented a Statewide Evidence Based Prevention Model: SafeCare
• Reorganized the Provider Unit and re-engineered into Office of Provider Management
• Designed & Implemented the States Performance Based Management System
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• Created a Provider Meeting that Reviewed Data & Accountability.
• Managed multiple budgets in access of $30,000,000
DFCS Fulton County Regional Director Atlanta, GA
• Operating Budget of $250,000,000
• 1300 Staff and 10 Direct Reports
• Created Home Visiting Accountability Process still in use by Fulton & DeKalb Counties for Kenny A Compliance
• Reorganized Financial Services section which trimmed $100,000 in salary and resulted in more timely, efficient
reporting to vendors and management
• Placed workers in Juvenile Court to help Judges with cases that needed supportive services. Model still in use and
has been adopted by many counties state wide.
• Multi-Site Management
DFCS Richmond County Regional Director Augusta, GA
• Operating Budget of $14,000,000
• 200 Staff 6 Direct Reports
• Improved Statewide Outcome Measures from 159 out of 159 to 8th in 1 year
• Created an Employee “Round-Table Breakfast with the Director” 10 Employees each month
• Improved DFCS Community Image by Sitting on Various Community Boards
• Help to organize a monthly Community Provider Meeting in Partnership with Provider Leaders. Process is still
active
2005-2003 CHICAGO CHILD CARE SOCIETY Executive Director Chicago, IL
• Operating Budget of $4,000,000 and help Board manage $20,000,000 endowment
• 50 Staff and 4 Direct Reports
• Successfully created new programs/funding sources to eliminate endowment supplementing the Operating Budget
• Help to Create a Signature Fundraiser: “Take A Seat For Children” Profit $60,000 first year
• Initiated contracting with CWLA to examine board and agency functioning
• Led Agency through change as a result of CWLA recommendations
• Help Board Reorganize, set term limits, adopt fundraising responsibilities and recruited 4 new board members
• Prepared agency for COA Accreditation
• Multi-Site Management
2003-1999 MERCY HOME FOR BOYS & GIRLS Senior VP of Treatment Chicago, IL
• Managed $10,000,000 of the Agency Operating Budget
• Staff of 50 and 6 Direct reports
• Successfully help to manage a 50% expansion and a $10 million build-out and renovation project
• Successfully led the Agency through its first COA Accreditation
• Worked with the Fundraising Dept. That successfully raised 98% of all Operating Funds, Annually
• Managed all aspects of physical environment maintenance and enhancements
• Multi-Site Management
Employment Experience 1998-1989:
ST. JOSEPH’S CCC SOLACE PLACE Director Residential Services Chicago, IL
CHICAGO YOUTH CENTERS Acting Director/Associate Director Chicago, IL
LIFELINK/BENSENVILLE HOME SOCIETY Foster Care Supervisor Chicago, IL
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CHICAGO DEPARTMENT OF HEALTH MET Case Manager Chicago, IL
SOUTH CENTRAL COMMUNITY SERVICES, INC. Foster Care Team Lead Chicago, IL
HABILITATIVE SYSTEMS INC. Case Manager III Chicago, IL
HABILITATIVE SYSTEMS INC. Residential Caseworker Chicago, IL
GUARDIAN ANGEL HOME OF JOLIET Youth Advocate Chicago, IL
JOLIET JOB CORPS Residential Advisor Joliet, IL
EDUCATION MS, Clinical Counseling National Louis University
MS, Human Services Administration Spertus College
MS, Spertus
BA, Political Science Lewis University
Board Member to several nonprofit organizations
References
1. Jeff Cohen – Executive Director at Odyssey Atlanta
Previous Executive Director at C5 Youth Foundation
*********@**************.***
2. Normer Adams - Previous President, Georgia Association of Homes & Services for Children
***********@******.***
3. John Lutzker – Director for the Center of Healthy Development
********@***.***
4. Denice Murray – Senior Deputy Director Illinois Department of Children & Family Services
Previous CEO of Chicago Child Care Society
******.*******@********.***
5. B.J. Walker – Current Director at Deloitte Consulting, LLP – Public Sector Practice
Previous Commissioner, Department of Human Resources
**********@***.***
***************@*****.***
*********@********.***
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