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Management Manager

Houston, TX
February 28, 2015

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***** ******* ***** **** – Houston, TX 77095

901-***-**** -


Corporate and client driven professional with decades of experience in manufacturing process,

cutting edge technology, productivity assessment, process improvement, supply chain

coordination, safety compliance, total quality management and all phases of industry operations.

Instrumental in the development, design, implementation, and improvement of the systems that

create and deliver the firm's products/services. Coordinate all movement, storage, material

loss/salvage, and distribution of inventory from point of origin to point of utilization ensuring

customer satisfaction plus inter departmental efficiency. Masterful at integrating general operating

procedures, talent acquisition and team building efforts to achieve organizational goals.

Contribute directly to short and long term profitability objectives. Motivate personnel to set higher

goals and achieve greater success. Consistently strive to successfully conceptualize, cultivate

and orchestrate internal operations with practical management initiatives to support and achieve

organizational goals. Overcome complex business challenges within fast paced, high pressure

environments using timely foresight, keen judgment, innovative ideas, steadfast dedication and

impeccable integrity. Maximize asset protection while minimizing risks from onsite accidents,

inventory damage, shipping delays, or legal issues. Expertise in oil/gas, gaming, building

products, electronics, steel, DoD, and direct marketing.


Logistics ISO 9001/19011 Production Metrics


Process Lean Six Sigma BB Loss Prevention


API QI Auditor Kaizen Champion Staff Development

Contract Safety Compliance Recruit/Retention

Management Contract Vendor Relations

Purchasing/Budgetin Management Sales Management

g Best Practices/QC

Resource Utilization


The LoneStar Group (LoneStar Fasteners); Spring, TX


Multi-million dollar global company providing energy hardware to the Oil and Gas


Director of Operations

Responsible for the entire site’s operations, holding managers accountable to achieve

monthly and annual targets in service delivery, quality, cost, safety, and other key

performance targets.

Lead, drive, and sustain the cultural and technical changes necessary to make our

client’s operations a world class Lean operation.

Serves as the leader and catalyst for implementing Lean Enterprise principles, tools, and

techniques within our client’s Global site operations.

Responsible for the preparation of annual operating budgets, business plans for the

entire site.

• Leadership responsibility for 300+ indirect reports and 15 salaried support staff

associates with functional responsibility for all site operations and Global Supplier

Network. Department oversight includes: Operations, Logistics, Procurement, Quality

Assurance, Engineering, and OPEX department

Responsibility for the management of the people resource through good practice,

employee appraisal systems, implementation of compensation and benefit programs,

communication systems, and performance management techniques

WEATHERFORD INTERNATIONAL; Houston & Big Spring, Texas 2013 to 2014

$15 Billion global company providing drilling, evaluation, completion, production of oil and

natural gas wells

General Manager/Quality Assurance Manager

Key Accomplishments and Responsibilities

• Direct daily facility operations - 4 buildings, 200,000 sq. ft.; and supervise 15 management

staff with over 150 support personnel.

• Ensure compliance with all requirements of Quality Systems Manual, operating and technical

procedures, government regulations, and direct workplace instructions.

• Lead internal audits maintaining 100% oil and gas industry regulatory compliance.

• Manage $12 million raw materials and $40 million finished products inventory.

• Coordinate daily operations with Proj.Mgt, production, manufacturing/design engineering,

planning, scheduling, shipping, inventory control, and facility/equipment maintenance.

• Execute $23.4 million annual operating budget and reduced shrink loss by 15%.

• Consult with Purchasing Department, establish quality specifications for raw materials,

components, subassemblies and establish vendor PPV saving 12% overall.

• Manage daily QC operations, inspect in-house services, and outsourced parts as needed.

• Interface with regulatory agencies, serve on quality task forces, improve processes as per.

MICHAEL KING Résumé Page 2

8777 W. Maule Ave #3080 Las Vegas, NV 89148


BALLY TECHNHOLOGIES; Las Vegas, Nevada 2009 to 2012

Most experienced and diversified slot design and games manufacturing company in world, $1

Billion annually

Corporate Director of Global Quality Assurance and Compliance

Key Accomplishments and Responsibilities

• Directed promotion of corporate quality assurance initiatives at all 12 domestic/international

operations and sales sites.

• Provided supervision and continuous training for 35 corporate HQ personnel.

• Oversaw QA of 200+ global suppliers in US, Europe, China, and South America.

• Created/designed/implemented Global Quality Measurement and Reporting System for over

4,000 games/units per month that were regulated by 264 Regulatory Bodies.

• Instituted new Supplier Rating System maintaining 98% parts per million.

• Developed CAPA System to address external and internal non-conformance issues.

• Co-created Bally’s Technologies’ Supply Chain Excellence Program.

• Maintained important Global Preferred Supplier Certification and negotiated SLAs

• Created Corporate QA lab for product reliability testing, form, fit and function, First Article

Inspection, vendor buyback and credit approval.

D.B.A. MICHAEL KING; Lee’s Summit, Missouri 2007 to 2009

Premier consultant with Society of Industry Leaders of Vista Research (Guide Point)

Registered Consultant

Key Accomplishments and Responsibilities

• Delivered change management and operational excellence consulting to clients.

• Implemented division lean manufacturing and Six Sigma program for $1.9 Billion printing

company, Vertis Communications.

• Performed statistical analysis for Kansas division of Honeywell Aerospace.

• Provided Harte Hanks Logistics executive team orientation and coaching regarding

improvement methodologies to lower variable costs, increase new profits, and improve

customer satisfaction.

HARTE-HANKS; Shawnee, Kansas 2005 to 2007

$2 Billion direct marketing concern with major clients worldwide

Senior Manager, Quality Assurance and Regulatory Compliance

Key Accomplishments and Responsibilities

• Managed and reviewed QA department compliance audits and document control.

• Coached management on compliance issues in FDA regulated distribution environment.

• Performed root cause analysis with site personnel, took corrective action and improved

efficiency from 70% to 95% - served as primary contact for customer and regulatory audits.

• Championed corrective/preventative action reduction initiative generating $360,000 savings.

• Led quality program for 400 seat inbound call center operation.

• Created unit Dashboards; site Lean Six Sigma Belt.

FLEXTRONICS; Memphis, Tennessee 2001 to 2004

$30 Billion electronics manufacturing services provider

Senior Quality Assurance Analyst

Key Accomplishments and Responsibilities

• Concentrated on commercial and DoD account; ISO-9001 procedural compliance.

• Created/implemented training programs educating 45 auditors which improved their

performance level with customers. Provided OEE metrics to Engineers

• Managed account information to support claims administration troubleshooting.

MICHAEL KING Résumé Page 3

8777 W. Maule Ave #3080 Las Vegas, NV 89148


PYRAMID LOGISTICS; Memphis, Tennessee 1999 to 2001

3rd party logistics, transportation, and distribution company

Operations Manager

Key Accomplishments and Responsibilities

• Managed transportation/distribution operations for Pfizer, Radio Shack, Fed-X accounts.

• Supervised, trained, motivated, evaluated 6 managers with 120 support personnel.

• Ensured maximum utilization of personnel and material resources shipping up to 30 inter-

modal truckloads daily throughout U.S. and Puerto Rico.

• Supervised onsite sorting/delivery to satellite warehouses and fulfillment centers.

• Achieved/maintained a 99% production efficiency rating and generated a $500,000 plus

operating cost savings over 2 year span.

• Improved customer service, boosted staff morale, and increased skill level

BIRMINGHAM STEEL; Memphis, Tennessee 1995 to 1999

Leading manufacturer of steel products

QC/QA Auditor

Key Accomplishments and Responsibilities

• Coordinated specialized inspection process, provided quality control of finished goods, and

assisted in manufacturing scheduling and inventory control.

• Handled up to 400 billets, 100 tons, and maintained 97.5 % product quality rating.

• Led Kaizen teams for process improvement and product defect reduction.

• Examined all incoming products for accuracy keeping detailed records.

• Monitored and improved where possible all internal manufacturing processes.

KINGSTON TRANSPORTERS; Jackson, Mississippi 1985 to 1995

Logistics company providing warehousing, pick-pack fulfillment, and pick/up delivery service

General Manager

Key Accomplishments and Responsibilities

• Supervised 2 managers, shipping supervisor, comptroller, HR generalist, 3 sales staff.

• Provided sort control, pickup/delivery, warehousing, distribution, and daily reporting for

financial institutions in Louisiana and Mississippi.

• Maintained full P&L responsibility and YOY 5% to 10% profit margin.

• Negotiated 3rd party and owner operator contracts along with Service Level Agreements.

• Managed the sales team and company fleet of drivers.


PARK UNIVERSITY Kansas City, Missouri

Master of Business Administration Degree (Strategic Planning)

BETHEL COLLEGE McKenzie, Tennessee

Bachelor of Science Degree in Organizational Management

Villanova University

Lean Six Sigma Black Belt Philadelphia, PA


Lean Six Sigma Black Belt (Villanova Univ.), ISO-9001/19011, APQP/PPAP Certified, API

Certificate in Petroleum and Natural Gas Quality Management, OSHA Safety, Material

Handling and Warehouse Operations, Project Management Professional, Lead Auditor, HazM

Contact this candidate