Customer Service Quality Control

Location:

Posted:

February 28, 2015

Daniel E. Merrill

Bremen, IN 46506

A field representative in the heavy-duty truck/automotive industry with the opportunity to contribute to

the efficient operations and to earn advancement through on the job performance. My beliefs and

practices are an excellent work ethic with the desire to provide the best customer service possible.

Training Certificates: Available Upon Request

1996–Present Indiana Diesel Power, LLC

Successfully maintain small fleet of 26 trucks and 86 trailers, supervising six employees, handling of all

parts dutys,billing,quality control and experienced in all aspects of heavy-duty truck repair, specializing

in engine overhaul, transmission and electrical work.

1991–1996 CDI Services, Inc., South Bend, IN

Responsible for all maintenance on three separate fleets, servicing a total of 34 power units. Other duties

included: inventory, billing work orders, and scheduling preventive maintenance and warranty claims.

1985–1991 Whiteford/Lendlease Trucks, South Bend, IN

Second shift foreman overseeing five men. Responsible for assigning jobs, quality control and

productivity.

Equipment Used : Shop Equipment Used :

Backhoe Brake Lathe

Skid Steer Mig Welder

Wheel Loader Valve Grinder

Excavator Drill Press

Trencher Hydraulic Hose Machine

50 ton Wrecker/Recovery Electronic Diagnostic Readers

Fork lift A/C Recycle Charge Machine

Points of Interest

Possess MI Dept. of State - Master Technician Heavy Duty Certification (Cert. M251567)

Over 20 years experience - mig welding and fabrication

Over 35 years mechanical experience for heavy truck, equipment and automotive