Michele Braun
Reading, Pennsylvania
************@***.***
Summary
Over 11 years of child support experience.
Objectives
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
Education
Berks Technical Institute
Associates In Specialized Business Degree, Paraleg
Wyomissing, Pennsylvania
Graduated August 2003
Director's List
Deans List
Student Of The Month-April 2002
Alvernia University
Bachelor Of Arts In Criminal Justice
Reading, Pennsylvania
Graduated May 2000
3.62 GPA.
Charter Member / President-St Thomas More Honor Society
Deans List
Internship Award
Italian Heritage Council Scholarship
Employment History
County of Berks
Establishment Conference Officer II
Reading, Pennsylvania
November 2002 – September 2014
Managed caseload of approximately 2,300 clients.
Answered clients phone calls and support questions.
Reviewed clients income tax return and paystubs to calculate child support.
Scheduled parties for hearings.
Rescheduled clients for conferences.
Conflict resolution.
Professional Skills
Microsoft Office: Advanced
Microsoft Word: Advanced
Microsoft Excel: Advanced
Microsoft Outlook: Advanced
Typing 50wpm: Advanced
Medical Billing: Intermediate