Customer Service Medical

Lanel L. Sutherland

*****Hwy.** W Vacherie, La.**090 (Home) 225-***-**** (Email): ********@*****.***

Objectives: To secure a position that will make me grow professionally while utilizing my acquired skills and

experience.

Qualification:(Medical Skills) Filing & Data Entry, Medi-soft, CPR/FIRST AID Certified Medical Biller and

Coder, Account Receivable, Account Payable, Filing/ Editing records online, CMS-1500, HIPAA/ Worker’s

Compensation, Medical Records, Claim submission Patient Scheduling, Verifying insurance, Spreadsheets & Reports.

Office Skills: Office Organization, Records Management, General Bookkeeping, General Office, Customer Service &

Front Office Reception, Filling /Faxing and data entry, Storing office supplies, Microsoft-Office programs.

Summary: Skilled at working under pressure, multitasking, Empowered, (Confident) Dependable Goal – Oriented,

Engaged, Team Player, Self-Motivated and always willing to learn new things.

Professional Experience

Nova Medical Center (Externship) Medical Billing Office Rep/ Ins. Poster March 2013- January 2014

• Translate patient information and into alphanumeric medical code, Collect, post, and manage patient account

payments

• Submit claims to insurance, Prepare and review patient statements

• Review delinquent accounts and call for collection purposes, Process payments from insurance companies

• Sort and file paperwork, Follow up to see if a claim is accepted or denied

• Investigate rejected claim to see why denial was issued

Texas School of Business (North) Work Study/ Receptionists March 2013- August 2013

• Answering multi-phone lines & transferring calls, helped employees, instructors and students when needed &

filing, faxing, making copies, storing supplies and data entry

Turner Industries Safety Watch November 2010 – January 2011

• Watch out for fire hazards in the workplace while other employees perform work

• Maintain the conditions and requirements stated on the safety permit and Stop operations if you find any

hazardous conditions

Day & Zimmermann Guard/Receptionist April 2009- November 2009

• Data entry (Light), Answered phone lines, Secured offices and buildings, checked head count and print out for

supervisor

Wackenhut Corporation Guard/Receptionist March 2007-March 2009

• Data Entry (Heavy), made calls to appropriate department for delivery

• Delivered paperwork to appropriate personnel, checked vendors in & out, made rounds in plant

Education

Medical billing and Coding Specialist- Kaplan University (January2013- January2014)

Community Involvement: Ambassador’s Club (President) Director’ List (2013-2014)

National Certified Insurance and Coding Specialist

CPR, AED and First Aid Certified

Reference upon Request:

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