QA Analyst
Resume:
[pic] DHIVYA BALARAMAN
Phone: 1-570-***-**** E-mail: **********@*****.***
Professional Summary
* ***** ** ************ ********** in Information Technology with
emphasis on Software Testing/Quality Assurance, this includes Standalone
and Web based application testing using manual and automation techniques.
. Diversified experience as a QA Analyst in various applications in
Insurance domain.
. Well versed with Software Development Life Cycle (SDLC), Software
Testing Life Cycle (STLC) and different testing methodologies like
Agile/Scrum, V-Model and Waterfall.
. Experience in preparing Test Plans, defining Test Scenarios and Test
Cases, analyzing bugs, interacting with team members and track the
bugs till closure.
. Expert in preparing Traceability Matrix to map requirement coverage in
Test Cases.
. Extensive experience in Functional, Integration, GUI, Regression,
System, Compatibility, Acceptance testing.
. Experience in Backend Testing of the application by executing SQL
query to retrieve data from the database.
. Expertise in using Mercury Quality Center tool from Project's
Requirement Analysis phase to Closure phase and report generation.
. Knowledge in using automation tool like QTP.
. Involved in Updating and maintaining Test documents for various stages
of testing for reference and auditing purpose.
. Ability to prioritize workload, balancing different projects to meet
the deadlines.
. Work individually, as well as in team environment, to achieve project
quality goals.
. Enthusiastic, innovative and willing to take extra responsibilities to
get work done.
. Excellent analytical, problem solving, communication and interpersonal
skills, with ability to interact with individuals at all levels.
. Good communication & collaboration skills, interest & ability to learn
new technologies in short span of time, self-motivated, organized and
responsible team player.
Educational Qualification
. Masters in Computer Application (MCA) from Anna University, India in
2010
Employment History
Name of the Company Designation From To Duration
(Years)
Cognizant Technology Programmer 28th Oct 2nd Nov 2 years
Solutions Analyst 2010 2012
Certifications
. ISEB Certified Software Tester (Foundation Level)
Technical Proficiencies
Test Management Tools Quality Center 9.0, 10
Programming Languages C, C++, Java
Scripting Languages VB Script
Web Technologies HTML, DHTML, XML
Databases SQL Server, Oracle, OMNI, MS Access 2007
Operating System Windows 2000/XP/7
Test Preparation & Review Use Cases, Test Conditions, Test Scenarios,
Test Cases and Traceability Matrix
Productivity Tools MS Word, Power Point, Excel, Outlook, Visio
Test Strategies Defect Management, Web Testing, Functional
Testing, Regression Testing, Compatibility
Testing, Integration Testing, System Testing
Projects
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Aug'12 - Nov '12
Project: MDO-SIP Tax Withholding
Client: TIAA-CREF, US
The objective of this project is to verify whether the tax rates are
calculated and displayed correctly in the application for Minimum
Distribution and Savings Investment plan. It also deals with verification
of State tax calculation.
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases, UI Prototypes and
Application Architecture
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping
. Participated in Test Plan review & Sign-off meetings
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements, Use Cases and Prototypes
. Participated in Test Case walkthroughs with the project team
. Identified and generated test data for the test environment
. Performed Transactions and posted during batch job in OMNI database
. Performed batch job running in OMNI database
. Performed System Testing, UI Testing, Regression Testing and
Acceptance Testing
. Executed Test Cases and logged the status in QC
. Performed testing in an iterative fashion (Iterations depends on the
project duration)
. Performed Defect logging and Tracking using QC (Test Management Tool)
. Participated in Defect Triage Meetings
. Follow up with the Project team and Application Team for Bug fixes
. Prepared Test Closure documents
. Provided support to Automation Team in identifying the regression test
cases
Environment/Technology: Mercury Quality Center, Windows XP, Java, OMNI, MS
Excel
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Mar'12 - Jul'12
Project: Mutual Fund Web Modernization
Client: TIAA-CREF, US
The objective of this project is to verify whether the mutual fund
transactions performed by the customer on their available fund during the
enrollment period is processed successfully and the same is reflected in
the application.
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases, UI Prototypes and
Application Architecture.
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping.
. Participated in Test Plan review & Sign-off meetings.
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements, Use Cases and Prototypes.
. Participated in Test Case walkthroughs with the project team.
. Identified and generated test data for the test environment.
. Performed Transactions and posted during batch job in OMNI database.
. Performed batch job running in OMNI database.
. Performed System Testing, UI Testing, Regression Testing and
Acceptance Testing.
. Executed Test Cases and logged the status in QC.
. Performed testing in an iterative fashion (Iterations depends on the
project duration).
. Performed Defect logging and Tracking using QC (Test Management Tool).
. Participated in Defect Triage Meetings.
. Follow up with the Project team and Application Team for Bug fixes.
. Prepared Test Closure documents.
. Provided support to Automation Team in identifying the regression test
cases
Environment/Technology: Mercury Quality Center, Windows XP, Java, OMNI, MS
Excel
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Oct'11 - Feb'12
Project: NCC Transaction Portal Upgrade
Client: TIAA-CREF, US
The objective of this project is to verify the complete Transaction
portal. This involves IRA plan Enrollment, Fund Transactions, Profile
Verification and UI validation of the portal.
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases, UI Prototypes and
Application Architecture.
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping.
. Participated in Test Plan review & Sign-off meetings.
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements, Use Cases and Prototypes.
. Participated in Test Case walkthroughs with the project team.
. Identified and generated test data for the test environment.
. Performed Transactions and posted during batch job in OMNI database.
. Performed batch job running in OMNI database.
. Performed System Testing, UI Testing, Regression Testing and
Acceptance Testing.
. Executed Test Cases and logged the status in QC.
. Performed testing in an iterative fashion (Iterations depends on the
project duration).
. Performed Defect logging and Tracking using QC (Test Management Tool).
. Participated in Defect Triage Meetings.
. Follow up with the Project team and Application Team for Bug fixes.
. Prepared Test Closure documents.
. Provided support to Automation Team in identifying the regression test
cases
Environment/Technology: Mercury Quality Center, Windows XP, Java, OMNI, MS
Excel
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Aug '11 - Sep '11
Project: IVR Enhancement
Client: TIAA-CREF, US
The objective of this project is to verify whether the customer is
able to get their correct fund balance via telecommunication.
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases and Application
Architecture.
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping.
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements, Use Cases.
. Executed Test Cases and logged the status in QC.
. Performed testing in an iterative fashion (Iterations depends on the
project duration).
. Performed Defect logging and Tracking using QC (Test Management Tool).
. Participated in Defect Triage Meetings.
. Follow up with the Project team and Application Team for Bug fixes.
. Prepared Test Closure documents.
Environment/Technology: Mercury Quality Center, OMNI, MS Excel.
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Apr '11 - July '11
Project: Residential Address Capture
Client: TIAA-CREF, US
The objective of this project is to verify whether the customer is not
able to perform any transactions among their funds and withdraw any amount
if there is any change in their permanent residential address till their
new address is verified and approved by the organization.
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases, UI Prototypes and
Application Architecture
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping
. Participated in Test Plan review & Sign-off meetings
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements
. Preparation of Use Cases and Prototypes
. Participated in Test Case walkthroughs with the project team
. Identified and generated test data for the test environment
. Performed Transactions and posted during batch job in OMNI database
. Performed batch job running in OMNI database
. Performed System Testing, UI Testing, Regression Testing and
Acceptance Testing
. Executed Test Cases and logged the status in QC
. Performed testing in an iterative fashion (Iterations depends on the
project duration)
. Performed Defect logging and Tracking using QC (Test Management Tool)
. Participated in Defect Triage Meetings
. Provided support to Automation Team in identifying the regression test
cases
Environment/Technology: Mercury Quality Center, QTP 9.2, Windows XP, Java,
OMNI, MS Excel.
QA Tester - Cognizant Technology Solutions, Chennai, India
Duration: Dec '10 - Mar '11
Project: K-12 Fee Billing Enhancement
Client: TIAA-CREF, US
This application is to help the Financial Advisors (FA) of the
organization in billing fee to their clients. The authorized financial
advisor of the organization can only use this application. It also helps
the FA in blocking clients from using their own account home page in case
of fee pending. This application is not a stand-alone application and it
depends on multiple applications like CAS (Customer Authorization Services)
& PVC (Public View Communications).
Responsibilities:
. Analyzed Functional Requirement Document, Use Cases, UI Prototypes and
Application Architecture
. Prepared Master Test Plan, TCP Estimation and Requirement Mapping
. Participated in Test Plan review & Sign-off meetings
. Prepared Test Scenarios, Test Cases and expected results from written
business requirements, Use Cases and Prototypes
. Performed System Testing, UI Testing, Regression Testing and
Acceptance Testing
. Performed testing in an iterative fashion (Iterations depends on the
project duration)
. Performed Defect logging and Tracking using QC (Test Management Tool)
. Participated in Defect Triage Meetings
. Prepared Test Closure documents
Environment/Technology: Mercury Quality Center, QTP 9.2, Windows XP, Java,
OMNI, MS Excel.
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