Customer Service Office

Deloise Lanier

Secretary

Statesboro, GA

********@*****.*** - 912-***-****

To obtain a challenging position in the field of family services that will enhance my competence and integrity

to serve others.

WORK EXPERIENCE

Secretary

Georgia Southern University - Statesboro, GA - June 2007 to March 2008

Provided customer service to students, faculty, and visitors to the Math Department

* Assisted with professor searches, data entry, and composed letters

* Assisted administrative secretary and supervised work study students

Receptionist

Ashley Midtown Apartment Homes - Savannah, GA - October 2005 to March 2007

Greeted potential residents, routed calls to staff members, explained application process

* Gathered information from applicants and completed files

* Assisted with monthly reports and collated files

* Collaborated on home visits and in future planning of events

County Secretary

UGA, Cooperative Extension Service - Savannah, GA - March 2005 to September 2005

Served as the office receptionist, maintained office filing system

* Ordered supplies, publications, and other materials as needed

* Coordinated a variety of office tasks with four other departments

* Operated a variety of office equipment

EDUCATION

Certificate in Administrative Support Assistant

Ogeechee Technical College - Statesboro, GA

2013

Bachelor of Science in Child and Family Development

Georgia Southern University - Statesboro, GA

May 2012

Diploma in Business Administration

Ogeechee Technical Institute - Statesboro, GA

1996

Associate in Early Childhood Education

Brewton-Parker College - Mount Vernon, GA

May 1986

ADDITIONAL INFORMATION

* Ability to identify the developmental needs and choices of individuals throughout the lifespan

* Knowledge of laws and ethics, and professional standards

* Created Non-Profit Organization Website: Administration of Programs for Children and Families CHFD 4130

* Experience with Microsoft Word, proficiency in PowerPoint, Excel, and ability to operate all office equipment

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