Wanda Milani
*** ****** *****, ***. ** Suffern, NY 10901 ? 845-***-**** ?
*******@*****.***
Medical Records/ Receptionist
Medical Office Professional with Medical Manager, ICD & CPT coding, and
billing of health insurance companies expertise. Strong ability to build
the customer experience through engagement, attitude and service.
Adaptable and eager to learn new tasks. Consistent track record of
professionally assisting and greeting customers in busy, fast paced
environments. Strong interpersonal, communication and computer skills.
Team player mindset with a positive attitude. Strengths include:
Health Care Issues Accounting
Patient Relations Workflow Prioritization
Records Management Back office Operations
Professional Experience
Medical Records Clerk Office of the Aging, Summit Park Hospital - Pomona,
NY 2007 - 2014
Prepared medical records for microfilming
Performed a variety of data-entry needs for the medical department and jail
charts
Assisted the staff and Administrators in all phases of the medical records
department
Quickly direct calls and respond to customers
Billing Assistant Advanced Health - Tarrytown, NY 1997 -2006
Promoted from the job title of Data Processing to Billing Assistant
Responsible for sending all forms to insurance companies for Workers
Compensation cases
Daily use of all medical codes with CPT and ICD on claim forms for
insurance submission
Computer Software
Medical Manager, ICD & CPT Codes, Quickbooks
Education
Certificate Medical Billing -BOCES, Nyack, NY
Administrative Medical Office Specialist Program
Volunteer
Northern Riverview Hospital, Haverstraw, NY
Worked in the medical records room of the hospital filing records
Helped Recreational Therapists with patients
Read the daily newspaper to patients